Just enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and... read moreJust enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and inspiring. The staff at Casablanca were incredibly accommodating - When a tour unexpectedly ran late, they were gracious enough to let us check out VERY late without any issues. Highly recommend! read less

11/06/2015

We stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes... read moreWe stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes the best house shots. Ambiance is impeccable. read less

4/24/2016

Charming boutique hotel in old San Juan! We stopped in this little gem when we saw the mimosa special posted outside. What a fantastic idea! The... read moreWe stopped in this little gem when we saw the mimosa special posted outside. What a fantastic idea! The hotel is absolutely charming and welcoming. The mimosas were delicious and we enjoyed several snacks. I hope to return to San Juan one day just to stay here! Christian was very attentive as our server. Kudos! read less

11/15/2019

What a Beautiful Place Stayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun... read moreStayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun and made our stay so enjoyable!!! The restaurant on the main floor was so so good and the service was excellent. The roof top terrace was great to go out on and enjoy the evening air and to was the city go by!!! If you love Old San Juan you will LOVE Casablanca Hotel. Another must stay in this beautiful city. read less

3/15/2019

This place is really neat. I'm used to getting a lackluster room when I book last-minute through a third-party site,... read moreThis place is really neat. I'm used to getting a lackluster room when I book last-minute through a third-party site, but even though I did that, I got an end room with windows on three sides and killer views. I'm a natural light fanatic, and this old building seems to have lots of windows (or at least translucent light shafts) wherever possible. (Speaking of light, the light fixtures in room are soft light, not garish florescents; though the room was a tad dark -- could have used another lamp.)
The decor is really well done. The Casablanca movie theme had the potential to be heavy-handed and gimmicky, but it doesn't feel that way -- rooms and common areas are done up in a stylish, vaguely Moroccan way (fans of the movie will appreciate the themed touches; those who don't care won't be annoyed by them). Our room had great built-in features (like a wooden desk with a view of the fort), wooden shutters, etc. and nice furnishings, bedding, etc.
Roof deck is sweet! Also, the higher-floor (3rd-5th?) rooms at the ends (like room numbers A and G) should have best views of the fort, as well as street (A) and port (G).
Staff was very friendly.
Everything in Old San Juan is very walkable, so the location is fine.
I really feel like we got a great value. read less

2/21/2018

Beautiful! My first time in PR and i feel it wouldn't be the same if i went anywhere else. We... read moreBeautiful! My first time in PR and i feel it wouldn't be the same if i went anywhere else. We watched the sunrise from the roof and it was truly breathtaking. The staff was more than helpful, they did more than enough to make us feel like family and i wouldn't hesitate to go back again. read less

8/06/2019

2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the... read moreMy husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again. read less

1/01/1970

This place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was... read moreThis place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was Super friendly and very courteous! Miguel and Marc went above and beyond to really make our stay there very enjoyable and memorable. We definitely would stay there again the next time we are in Old San Juan!! read less

3/01/2015

Nice Nice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good... read moreNice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good suggestions on where to eat and shop. Very Close to Old Fort (national park). read less

1/17/2020

Cute hotel in old san juan It’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so... read moreIt’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so have to be quick getting in and out of taxi, but as soon as you enter its quiet n calm.
Reception staff were super friendly and helpful with any questions we asked.
The rooms are a little small, hard to open 2 suitcases on floor, so moved our bed over to allow the room!
Location excellent if you want to be in historical old town! read less

7/28/2019

Amazing Experience! This hotel from the reservation to the stay was above expectations!! The customer service when booking the reservation and then... read moreThis hotel from the reservation to the stay was above expectations!! The customer service when booking the reservation and then adding additional days, asking for an early check in was completed with no problems at all. Very friendly emails and customer service. Upon arrival we loved the look of the hotel! We spent 4 wonderful nights there and are looking forward to going back next year. We had the superior suite which included a king size bed and an adjoining room with twin beds -perfect for traveling with family. The balcony was an added delight. I am a diabetic and as there was no fridge in the room they kept my insulin in a fridge and I was able to obtain it every morning. Such service and always with a smile. The cleanliness and elevator were added bonuses. This hotel should be rated much much higher that it is! Thank you for making our stay so memorable! read less

2/22/2020

Great, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia... read moreGreat, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia & Jorge... read less

5/23/2015

"Here's looking at you, kid" So, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks... read moreSo, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks beautiful.
And that "she" is - a beautiful boutique hotel in the heart of Old San Juan. From the funky, eclectic design of the main Lobby to the large spacious rooms my family and I were glad we stayed there.
The beds were comfortable and the air conditioning provided us a relaxing pre-Cruise stay.
Thank-you Casablanca Hotel - you helped bring the charm and beauty of Old San Juan into our hearts!! read less

11/16/2019

A beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make... read moreA beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make it less desirable for people with instability or other mobility issues. But for the more able, this is the perfect place to stay in OSJ. Cool decor, intriguing artwork, fountain in the courtyard, fabulous 2nd floor roof terrace. We commandeered the breakfast room one evening with a takeout dinner, a bottle of rum, pineapple juice, coconut milk, and very high spirits. The delightful staff kept us well supplied with ice. A terrific if slightly hazy memory. read less

3/08/2014

Hands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled,... read moreHands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled, not only is the location absolutely perfect but this hotel has a great staff helped us with every answer to every question and meet or every needs. Beautifully designed with the addition of the roof top terrace to put a cherry on top. The only thing I was disappointed in is the bar not being opened. I could of used a few night caps. read less

2/25/2018

The CasaBlanca Hotel is magical. A week after getting home, I am still thinking about how beautiful it is and... read moreThe CasaBlanca Hotel is magical. A week after getting home, I am still thinking about how beautiful it is and how kind the staff were to my mother. She has been taking Spanish classes in retirement and had so much fun testing her communication skills with the hotel employees -- especially the housekeeping staff. Staying here made our trip to Old San Juan very special. As mentioned in another review, if a large room size, strong water pressure, fast elevator, and luxury are important to you, then a chain hotel is probably a better fit. If you're less picky about that stuff, and you want a bit of magic, then the CasaBlanca Hotel is perfect. read less

6/03/2018

We lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The... read moreWe lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The desk staff had excellent information and was always very helpful and polite. The food for breakfast was delicious. We will stay here always when we come to Puerto Rico! read less

7/21/2019

It was my first time in Puerto Rico to take part in the LoLa Challenge Race and the hotel staff... read moreIt was my first time in Puerto Rico to take part in the LoLa Challenge Race and the hotel staff couldn't have made things any easier. They gave us the best information about what and where to eat. They even had information about how to get to the race and other useful information. I highly recommend this place for a family vacation stay or if you're coming for the race. Another great thing that they offer is the tub's on the sixth floor. It's great to relax in after a day of running and the views are stunning. read less

9/09/2019

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

10/11/2016

This is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was... read moreThis is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was friendly and the their service extends beyond just your stay! We were able to leave our bags after checkout and stop in to use the restroom and rooftop lounge when we returned from our cruise.
It is within walking distance to one cruise port, but not the other, so check your port location if you're staying here for a cruise. This location isn't ideal if you plan to stay in the hotel all day, it's small with not a lot of amenities, but there were just enough to make the experience memorable. We'll be back! read less

8/04/2018

One night pre-cruise Stayed here one night before our Carnival Fascination cruise. We had a small interior room. It's an old... read moreStayed here one night before our Carnival Fascination cruise. We had a small interior room. It's an old hotel but clean and well-maintained. Great location for exploring Old San Juan. We were able to walk with our luggage down to the cruise port (about 3 blocks). Front desk staff was super friendly and helpful. They even offered to store our bags for a few hours after our cruise since we had a late flight. read less

1/01/1970

Great boutique hotel in the heart of Viejo San Juan. The staff was extremely accommodating and welcoming to our large... read moreGreat boutique hotel in the heart of Viejo San Juan. The staff was extremely accommodating and welcoming to our large wedding group, especially Cynthia. The rooms are charming but not overly spacious (but nothing is very big in that area). The lobby is beautiful, and ended up being a perfect place to take some gorgeous wedding photos. The rooftop terrace is very convenient to relax and hang out after a long day of exploring. The location is excellent - everything in Old San Juan is within a 10 minute walk - restaurants, shops, and many historic sites. They don't have any parking options, but if you only stay in Old San Juan, you won't want a car anyway. The rooms don't have fridges, but they were happy to let us put something in their fridge overnight. I would highly recommend this hotel to anyone looking for extra charm in Old San Juan. read less

1/08/2017

A Gem In Old San Juan This hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was... read moreThis hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was big, clean, and quiet. Upstairs bar is cozy although some loud drunks at the bar sort of ruined the experience. Stayed two nights and we definitely would return. read less

12/17/2019

Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less

7/26/2014

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

2/06/2019

In the center of old San Juan, balcony, cigar shops, restaurants. Everywhere is within walking distance. Friendly service. Parking is close

7/14/2019

Great hotel at a great price! This hotel was perfect for my needs. It was at an incredible location in Old San Juan – right near... read moreThis hotel was perfect for my needs. It was at an incredible location in Old San Juan – right near lots of tourist attractions. It was better priced than other similar hotels in the area. The staff was very helpful and friendly. The hotel was also very quaint and romantic. There are tubs on the roof which are very romantic to bathe in. My room was not very big, but it had everything I needed, and I wouldn’t have needed more space. Overall, I really enjoyed my stay and would definitely recommend this hotel to others! read less

3/15/2020

A perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in... read moreA perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in a very quaint part of VSJ. Highly recommend. read less

2/06/2016

Casa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops,... read moreCasa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops, attractions, and restaurants within walking distance. The staff was polite and friendly upon checking in the young woman greeted me and provided more resources about places I should visit. I stayed for 5 days and my experience was pleasant. I will stay at Casa Blanca when visiting again.

Casa Blanca also has a cafe but their renovating and closed for a few months 🙁 read less

6/28/2018

Stay before a cruise The Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the... read moreThe Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the Hotel staff are wonderful, we had to abandon our trip due to a family emergency at home and I can not thank the staff enough for the help they provided read less

1/27/2020