Best Experience Absolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My... read moreAbsolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My superior suite had a blacony overlooking the main street and i loved sitting out here. The beds and pillows are COMFORTABLE. Had several great nights of sleep. My only suggestion for change is that there be a fridge included inside the rooms. Cold water (without running to the lobby for ice) and the ability to save left over food from the amazing local restaurants would have made things a bit easier for us. I would absolutely stay here again and hope to do so in the future. read less

10/01/2019

Perfect location We stayed in 3B and family stayed in three other rooms. Miguel was very helpful in answering all my questions... read moreWe stayed in 3B and family stayed in three other rooms. Miguel was very helpful in answering all my questions prior to arrival. The balconies are shared but no one really spent more than 5 mins out on them so it was nice to have an extra amenity. We felt safe. We had no problems with the elevator. 2 H south side had different decor and big room. 3B was still cozy but older decor. Different rooms different part of hotel. Older vs newer. But older had the balcony from what I understand facing Forteleza. A/C worked great everyday. They helped us with our luggage. Even gave us towels for the beach for the day. Would stay again as there were plenty of shops around and things to see in old san juan. Even if you are going to travel with a car like we did just park in the parking lot down a block and a half. The roof top was great to take in the sights of Puerto Rico. read less

8/09/2019

This place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was... read moreThis place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was Super friendly and very courteous! Miguel and Marc went above and beyond to really make our stay there very enjoyable and memorable. We definitely would stay there again the next time we are in Old San Juan!! read less

3/01/2015

A perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in... read moreA perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in a very quaint part of VSJ. Highly recommend. read less

2/06/2016

What a Beautiful Place Stayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun... read moreStayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun and made our stay so enjoyable!!! The restaurant on the main floor was so so good and the service was excellent. The roof top terrace was great to go out on and enjoy the evening air and to was the city go by!!! If you love Old San Juan you will LOVE Casablanca Hotel. Another must stay in this beautiful city. read less

3/15/2019

These guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and... read moreThese guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and upon arrival were told they did not. They gave us a discount and made sure our every need was taken care of, had fans in the room, etc. Even carried our luggage up four flights with a smile.

My husband contacted them about our daughter's purse 3 days after leaving it at the hotel and they saved it for us for a week AND let us hang out at the hotel today while waiting on our flight.

Super friendly and the rooms (and building) are cool! The sunrise from the 6th floor rooftop is amazing! read less

11/26/2017

Probably the best and nicest place in Puerto Rico. Miguel was amazing. Make sure to hit the rooftop deck.

4/10/2015

Great, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia... read moreGreat, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia & Jorge... read less

5/23/2015

A lovely boutique hotel with an old-world feel. We stayed at the Casablanca on the night before our cruise. Right in the heart of old San Juan, it... read moreWe stayed at the Casablanca on the night before our cruise. Right in the heart of old San Juan, it was a great location to branch out from when looking for food or things to do. Staff were helpful with directions and recommendations. We were upgraded to a suite so we had lots of room. Everything was just right. Unfortunately, due to high winds, the rooftop was closed. Due to renovations the elevators were not working, but staff were readily available to help with bags. We did not eat in the hotel, so I cannot comment on their food options.We were able to store our luggage in the morning after check-out so we didn't have to drag it around when we went looking for breakfast. It is close enough to the Carnival cruise terminal to walk with your luggage, but the cobblestone streets make it a bit of a challenge so if you have a lot of heavy luggage, consider spending a few bucks on a taxi.
Note: most cruise lines board at another location in the harbour, so check first before booking the hotel, or plan on a longer taxi ride (the other cruise pier is not in old San Juan). read less

1/21/2020

Great boutique hotel in the heart of Viejo San Juan. The staff was extremely accommodating and welcoming to our large... read moreGreat boutique hotel in the heart of Viejo San Juan. The staff was extremely accommodating and welcoming to our large wedding group, especially Cynthia. The rooms are charming but not overly spacious (but nothing is very big in that area). The lobby is beautiful, and ended up being a perfect place to take some gorgeous wedding photos. The rooftop terrace is very convenient to relax and hang out after a long day of exploring. The location is excellent - everything in Old San Juan is within a 10 minute walk - restaurants, shops, and many historic sites. They don't have any parking options, but if you only stay in Old San Juan, you won't want a car anyway. The rooms don't have fridges, but they were happy to let us put something in their fridge overnight. I would highly recommend this hotel to anyone looking for extra charm in Old San Juan. read less

1/08/2017

Quirky boutique hotel My husband and I decided to give Casablanca a try for 2 nights prior to our cruise out of San... read moreMy husband and I decided to give Casablanca a try for 2 nights prior to our cruise out of San Juan. Welcomed by Miguel, who was the ideal hospitality representative! Super friendly, always smiling, and offered help and suggestions easily.

Room was on ground floor, with balconies overlooking the street behind the hotel. Room was clean, but small. The A/C worked great! Small coffee maker In room with endless supply of coffee.

The walls are concrete, so can’t hear through them, but can hear occasional people through door, and can hear street noise at times. Overall, not bad though.

Cold water dispenser in lobby, so we could easily refill water bottles.

Casablanca is in the enter of everything, so this making walking a breeze.

Great experience.
More read less

3/07/2020

Excellent boutique hotel with good location The Casablanca Hotel is a very nice boutique hotel with best location in the old town of San Juan. The... read moreThe Casablanca Hotel is a very nice boutique hotel with best location in the old town of San Juan. The room was very comfortable and clean. Friendly and nice staff always available to help us and give good recommendation for restsurants. San Juan was over our expectation. We can fully recommend the hotel. read less

1/14/2020

Great Service We loved the mix or antique and modern. Antique furniture in the rooms and lobby balance with the new amenities... read moreWe loved the mix or antique and modern. Antique furniture in the rooms and lobby balance with the new amenities made for a great place. The staff was awesome in their helpfulness and recommendations. Cudos to Christian, Romel, Kyo and Adam for making our stay great and their directions and help getting around. Super friendly atmosphere at all times. read less

9/21/2019

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

10/11/2016

LOVED this really very nice place to stay in the center of old San Juan Perfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the... read morePerfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the hotel, the decor and the central location. Able to walk everywhere in Old San Juan and we did.
Near great restaurants, stores and San Juan Sights. read less

11/27/2019

Cool place I enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on... read moreI enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on the middle of old San Juan. Walking distance to great local shops and restaurants! Great place to stay while waiting on a boat or touring old San Juan read less

10/14/2019

Just enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and... read moreJust enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and inspiring. The staff at Casablanca were incredibly accommodating - When a tour unexpectedly ran late, they were gracious enough to let us check out VERY late without any issues. Highly recommend! read less

11/06/2015

Lovely Boutique Hotel! My husband and I visited San Juan for a wedding, and had a great stay at this lovely boutique hotel... read moreMy husband and I visited San Juan for a wedding, and had a great stay at this lovely boutique hotel in the heart of Old San Juan. We stayed at the hotel with a big group and everyone was very comfortable. The hotel is updated, clean and well run.There is a beautiful rooftop lounge (with views) that our party spent lots of time hanging out on. Restaurants and bars are just steps away from the hotel, and nearby beaches are a $10 Uber ride away. I would stay here again, and definitely recommend this hotel! read less

11/11/2019

We had last minute travel changes thanks to Hurricane Dorian. Thankfully, with the help of my in-laws, we were able... read moreWe had last minute travel changes thanks to Hurricane Dorian. Thankfully, with the help of my in-laws, we were able to get a reservation at this adorable boutique hotel. From the moment we entered and waited to check-in at the desk, my husband and I fell in love with this business. The art is funky and eclectic while instilling a "get to know your fellow travelers in the lobby" kind of vibe. The front desk staff we interacted with were both helpful and charming. Due to the impending storm during our stay, most of the local businesses were boarded up and closed our first day there. We were able to find a few restaurants that were open, all of which were slammed with a constant flow of customers but unfortunately were not able to find a supermarket open by afternoon. The man at the front desk was quick to run around (in the rain) to find out which bodegas were still open. We were not expecting this service but were extremely pleased and he was able to point out exactly where they were on the map available at the front desk. The tubs on the roof were lovely, albeit a bit cold after being rained on all day. All in all, we loved their hospitality and have already discussed returning to Old San Juan and staying here on future Caribbean trips. read less

9/09/2019

This is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was... read moreThis is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was friendly and the their service extends beyond just your stay! We were able to leave our bags after checkout and stop in to use the restroom and rooftop lounge when we returned from our cruise.
It is within walking distance to one cruise port, but not the other, so check your port location if you're staying here for a cruise. This location isn't ideal if you plan to stay in the hotel all day, it's small with not a lot of amenities, but there were just enough to make the experience memorable. We'll be back! read less

8/04/2018

Very unique~! It was like taking a step back in time - The movie Casablanca plays in the lobby 24/7. The decor... read moreIt was like taking a step back in time - The movie Casablanca plays in the lobby 24/7. The decor is old world and lovely, The staff is wonderful and friendly. The rooms are very nice and the bathrooms too, Loved everything about it. And we could walk to it after our cruise read less

2/04/2020

Excellent service at the night desk We have not stayed here yet but we stopped in more than a week ago and dropped off a couple... read moreWe have not stayed here yet but we stopped in more than a week ago and dropped off a couple of our bags with city clothes for a conference next week. I’ve been unable to reach any office person during the day and I landed at 4 AM but I decided to swing by anyway and see. The night desk manager, Michael, was super helpful, kind and stored or two bags for us. He also directed us to the best breakfast joint in old San Juan. I’m hoping the restless day will be as delightful as Michael was. read less

11/29/2019

Wedding We stayed at this hotel before a wedding which was close by, we were so pleased with the staff they... read moreWe stayed at this hotel before a wedding which was close by, we were so pleased with the staff they were fantastic. Everything was clean and everything we needed was addressed immediately. My husband left his glasses and we were notified and they were so kind to mail them to us. This hotel is close to shopping, food and easy walking around old San Juan. This hotel is receiving an A+! read less

10/19/2019

In the center of old San Juan, balcony, cigar shops, restaurants. Everywhere is within walking distance. Friendly service. Parking is close

7/14/2019

My husband and I stayed here for two nights on our tour of PR and loved it. Miguel was... read moreMy husband and I stayed here for two nights on our tour of PR and loved it. Miguel was extremely helpful, and it was a great location within OSJ. No elevator and small rooms - no matter - we packed light. Lots of character, rooms were clean and comfortable. Will definitely be returning. read less

4/04/2015

So glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff... read moreSo glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff was super friendly and accommodating. We booked it as a pre and post cruise hotel because the it was in the center of everything and walking distance to the port. Both rooms were unique and very comfortable. The rooftop was perfect to unwind after a long day of walking.The staff gave fantastic suggestions about what to do and where to eat. Overall, beautiful hotel with great staff. Will definitely stay there again. read less

7/16/2019

Treat yourself to this friendly, elegant hotel. The ceilings are high, the beds are incredibly comfortable, and antique furnishings and... read moreTreat yourself to this friendly, elegant hotel. The ceilings are high, the beds are incredibly comfortable, and antique furnishings and original artwork make you feel that you are visiting the home of a refined friend. The upstairs garden, complete with bathtubs, a hammock, and flowers, is a fun spot to relax. Breakfast is included, served in the dining room on silver trays with Puerto Rican coffee, tea and pineapple juice. You will be glad you chose this romantic, luxurious hotel for your stay in Old San Juan. read less

12/31/2016

We stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes... read moreWe stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes the best house shots. Ambiance is impeccable. read less

4/24/2016

Wow....this hotel is BEAUTIFUL! I am so happy with it! The pictures really don't do it justice. You have to... read moreWow....this hotel is BEAUTIFUL! I am so happy with it! The pictures really don't do it justice. You have to come and stay here to see for yourself. I honestly can't imagine staying anywhere else and plan on coming back next year.

My husband and I are stayed here for our honeymoon. He booked this really quick. Even though the pictures were amazing, I was hoping it looked just as good in person....and it does and then some!

The staff is extremely helpful and friendly! I like that they have continental breakfast. This is the perfect spot for a romantic getaway. I feel at peace here and I need that after planning my wedding for 2 years....it's the best place to come to and relax. It is also very close to restaurants, shops, and the beach. read less

7/11/2017

Highly recommend this little hotel in the heart of old San Juan The hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel,... read moreThe hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel, with beautiful views of the city from several spots. What's more is the staff were gracious! I injured my arm while in the city, they provided me with a bucket of ice and small plastic bags. Then after we checked out, we realized we had left something behind in the room. We called them from the airport. The item was found and they sent it to us (back to NY) and we received it the next week. I could not have been happier with their level of compassion and responsibility. read less

6/22/2019