Lovely Boutique Hotel! My husband and I visited San Juan for a wedding, and had a great stay at this lovely boutique hotel... read moreMy husband and I visited San Juan for a wedding, and had a great stay at this lovely boutique hotel in the heart of Old San Juan. We stayed at the hotel with a big group and everyone was very comfortable. The hotel is updated, clean and well run.There is a beautiful rooftop lounge (with views) that our party spent lots of time hanging out on. Restaurants and bars are just steps away from the hotel, and nearby beaches are a $10 Uber ride away. I would stay here again, and definitely recommend this hotel! read less

11/11/2019

This hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome... read moreThis hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome person. He gave us the best recommendations and made our quick stay amazing. We'll stay here again. read less

12/10/2015

Stay before a cruise The Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the... read moreThe Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the Hotel staff are wonderful, we had to abandon our trip due to a family emergency at home and I can not thank the staff enough for the help they provided read less

1/27/2020

Amazing Experience! This hotel from the reservation to the stay was above expectations!! The customer service when booking the reservation and then... read moreThis hotel from the reservation to the stay was above expectations!! The customer service when booking the reservation and then adding additional days, asking for an early check in was completed with no problems at all. Very friendly emails and customer service. Upon arrival we loved the look of the hotel! We spent 4 wonderful nights there and are looking forward to going back next year. We had the superior suite which included a king size bed and an adjoining room with twin beds -perfect for traveling with family. The balcony was an added delight. I am a diabetic and as there was no fridge in the room they kept my insulin in a fridge and I was able to obtain it every morning. Such service and always with a smile. The cleanliness and elevator were added bonuses. This hotel should be rated much much higher that it is! Thank you for making our stay so memorable! read less

2/22/2020

Wedding We stayed at this hotel before a wedding which was close by, we were so pleased with the staff they... read moreWe stayed at this hotel before a wedding which was close by, we were so pleased with the staff they were fantastic. Everything was clean and everything we needed was addressed immediately. My husband left his glasses and we were notified and they were so kind to mail them to us. This hotel is close to shopping, food and easy walking around old San Juan. This hotel is receiving an A+! read less

10/19/2019

I really can't for the life of me find anything to complain about with the CasaBlanca. When we checked in,... read moreI really can't for the life of me find anything to complain about with the CasaBlanca. When we checked in, we were greeted by the friendliest and most helpful individual. When I expressed disappointment that we didn't get the room with a view we had requested upon reservation, he promptly swapped our reservation for a 5th floor room next to a lobby with a crystal clear view of El Morro. Each room is uniquely and individually appointed, and you never get the same environment or decor twice. From the pictures, you can gather that some rooms are more luxurious than others, but all are impeccably clean, fun, and lovely.

We waffled and waffled about this decision between the Mosaic Art Suites, CasaBlanca, and El Convento, and I'm so pleased we chose CasaBlanca. The location is unbeatable, the rooftop views (and tubs -- you simply MUST give them a try....we totally fell asleep in them) are breathtaking, and the hotel itself is just super, super cool. Side note: they installed a lovely glass elevator last month, so stairs should no longer be a deterrent for less mobile patrons.

Here's my only complaint: if you're like us and rented a car in order to get to El Yunque rainforest, parking is a B-I-T-C-H (seriously). Via many online recommendations, we mostly parked in Dona Fela, but found that an even better option is the Covadonga Parking Garage down the street for a better price (but it's only open to the public at certain times). Make sure you always have cash if you're going to opt for a car and thus the Old San Juan parking garage experience. read less

5/20/2016

Great hotel at a great price! This hotel was perfect for my needs. It was at an incredible location in Old San Juan – right near... read moreThis hotel was perfect for my needs. It was at an incredible location in Old San Juan – right near lots of tourist attractions. It was better priced than other similar hotels in the area. The staff was very helpful and friendly. The hotel was also very quaint and romantic. There are tubs on the roof which are very romantic to bathe in. My room was not very big, but it had everything I needed, and I wouldn’t have needed more space. Overall, I really enjoyed my stay and would definitely recommend this hotel to others! read less

3/15/2020

Quirky boutique hotel My husband and I decided to give Casablanca a try for 2 nights prior to our cruise out of San... read moreMy husband and I decided to give Casablanca a try for 2 nights prior to our cruise out of San Juan. Welcomed by Miguel, who was the ideal hospitality representative! Super friendly, always smiling, and offered help and suggestions easily.

Room was on ground floor, with balconies overlooking the street behind the hotel. Room was clean, but small. The A/C worked great! Small coffee maker In room with endless supply of coffee.

The walls are concrete, so can’t hear through them, but can hear occasional people through door, and can hear street noise at times. Overall, not bad though.

Cold water dispenser in lobby, so we could easily refill water bottles.

Casablanca is in the enter of everything, so this making walking a breeze.

Great experience.
More read less

3/07/2020

We booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we... read moreWe booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we ended up staying here. What a great boutique hotel. The decor was amazing, the hotel staff was very kind and helpful, and the location was unbeatable. I highly recommend staying here if you are looking for a unique stay. read less

9/08/2019

"Here's looking at you, kid" So, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks... read moreSo, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks beautiful.
And that "she" is - a beautiful boutique hotel in the heart of Old San Juan. From the funky, eclectic design of the main Lobby to the large spacious rooms my family and I were glad we stayed there.
The beds were comfortable and the air conditioning provided us a relaxing pre-Cruise stay.
Thank-you Casablanca Hotel - you helped bring the charm and beauty of Old San Juan into our hearts!! read less

11/16/2019

Very hipster chic vibe at this hotel. Quaint rooms that fully immerse you with it's historic Spanish colonial architecture. Definitely... read moreVery hipster chic vibe at this hotel. Quaint rooms that fully immerse you with it's historic Spanish colonial architecture. Definitely a first choice for those who love history and culture. I recommend booking online as it was a third of the price versus getting a reservation in person. read less

1/23/2019

These guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and... read moreThese guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and upon arrival were told they did not. They gave us a discount and made sure our every need was taken care of, had fans in the room, etc. Even carried our luggage up four flights with a smile.

My husband contacted them about our daughter's purse 3 days after leaving it at the hotel and they saved it for us for a week AND let us hang out at the hotel today while waiting on our flight.

Super friendly and the rooms (and building) are cool! The sunrise from the 6th floor rooftop is amazing! read less

11/26/2017

Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less

7/26/2014

Quality Service The hotel staff and the room we’re exceptional. We were able to check in early without an issue. ... read moreThe hotel staff and the room we’re exceptional. We were able to check in early without an issue. Our room had a balcony which added to the romantic ambience. Parking is a little inconvenient as it’s a short little walk, but hotel guests get a discount and it’s a safe and secure place to park. There is limited street parking. read less

7/20/2019

During protest great hotel We happened to be in Old San Juan during the first week of the protests.
This hotel is quiet, even... read moreWe happened to be in Old San Juan during the first week of the protests.
This hotel is quiet, even though it’s ON THE PROTEST STREET!
It was safe. The staff assisted in all of our needs.
This is a quaint beautiful hotel. Clean-daily housekeeping did a great job. The staff-ALL (especially the males ) were great. Offered suggestions and just visited with us.
The rooms were so quiet. We had a balcony room and never heard any noise when the balcony door was closed.
The AC worked great. Water was hot. Shower was good.
Beds were very nice.
We had the suite-King room, and adjoining 2 twin bed room. It’s a large room.
We went up to the rooftop just to check it out but the bath tubs didn’t interest us.
The halls and lobby are beautifully decorated.
Without a doubt, we will stay here again.
You can’t beat the location. And you can’t beat the service. read less

7/24/2019

My husband and I I were visiting old San Juan last week and I booked a room at the... read moreMy husband and I I were visiting old San Juan last week and I booked a room at the Casablanca based on the good reviews. We really enjoyed staying here. It's in a really good location right near the forts and within walking distance of many shops and restaurants. We were especially satisfied with the quality of customer service we received. All the staff we dealt with at the Casablanca were exceptionally helpful, friendly, and knowledgeable about the hotel and the area and you can tell they genuinely cared about the hotel and it's guests. My husband and I got a chance to chat a little bit with the manager Cinthia and two of the other hotel employees Alex and Mark and each one of them took the time to become acquainted with us and make themselves available if we needed help with anything. read less

11/02/2016

We stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes... read moreWe stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes the best house shots. Ambiance is impeccable. read less

4/24/2016

Cute hotel in old san juan It’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so... read moreIt’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so have to be quick getting in and out of taxi, but as soon as you enter its quiet n calm.
Reception staff were super friendly and helpful with any questions we asked.
The rooms are a little small, hard to open 2 suitcases on floor, so moved our bed over to allow the room!
Location excellent if you want to be in historical old town! read less

7/28/2019

A most enjoyable place to stay !! Staff went out of their way to take care of us including helping... read moreA most enjoyable place to stay !! Staff went out of their way to take care of us including helping with a minor medical situation.
They are in the process of expanding so some services were limited (restaurant food options mostly) but the rooms are comfortable the views from the roof are not bad ( better if not for taller buildings in the way) the rooftop tubs looked interesting unfortunately we were too busy exploring we never found the time to give them a try so now we have another reason to visit again. read less

1/18/2019

This place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was... read moreThis place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was Super friendly and very courteous! Miguel and Marc went above and beyond to really make our stay there very enjoyable and memorable. We definitely would stay there again the next time we are in Old San Juan!! read less

3/01/2015

We came for breakfast in the lobby, and it was lovely. Hector was pleasant, courteous and attentive to my food... read moreWe came for breakfast in the lobby, and it was lovely. Hector was pleasant, courteous and attentive to my food allergies. We ordered two omelettes, a fruit bowl and coffee. I am not a frequent coffee drinker - this was the best coffee I've had.

The eggs came with a version of home fries that are better than, but closely related to potato chips. The fruit mix was fresh and had papaya. Recommended for ambiance, good food and nice staff. read less

2/03/2015

Casa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops,... read moreCasa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops, attractions, and restaurants within walking distance. The staff was polite and friendly upon checking in the young woman greeted me and provided more resources about places I should visit. I stayed for 5 days and my experience was pleasant. I will stay at Casa Blanca when visiting again.

Casa Blanca also has a cafe but their renovating and closed for a few months 🙁 read less

6/28/2018

Amazing stay! This quaint hotel is situated in Old San Juan and centrally located to restaurants, plazas, shopping.......... the... read moreThis quaint hotel is situated in Old San Juan and centrally located to restaurants, plazas, shopping.......... the employees were more than helpful in every way! All of the rooms were decorated with the charm of Old San Juan and the hotel has a Casablanca movie theme! The top floor has a relaxing terrace garden. Will stay there again! read less

2/08/2020

Loved this hotel! Stayed for a week over summer and enjoyed the rooftop very much! Great spot and excellent service.

12/23/2017

My experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful... read moreMy experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful balcony views. The hotel also serves breakfast in the Mornings. I will always stay here whenever I'm in Puerto Rico. read less

9/23/2019

CasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived... read moreCasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived in the area for years. Its location in the center of the city made everything within walking distance, from top restaurants to bars to historic places to visit. The room was quaint and cozy and the decor in the lobby was so quirky and eclectic. The front desk was helpful and gave us recommendations on places to see, food to eat, and bars to stop by at. There is no doubt I'll recommend this hotel to friends and family if they ever visit PR! read less

7/17/2018

What a great getaway! My stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air... read moreMy stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air conditioning. We has a balcony overlooking Calle Fortaleza. We had a rooftop area to view all four corners of Old San Juan. But most important . . . we experienced incredible hospitality. From Jorge welcoming us as we pulled up in front of the hotel, to the fabulous breakfasts prepared each morning by Denny, to the daily tour info from Miguel & Michael. From the first call to the hotel and Cynthia's assistance with our reservation, I just could not ask for more! Thank you to the whole Casablanca team! read less

10/28/2019

Beautiful hotel in Old San Juan My husband and I spent the last night of our honeymoon here and it did not disappoint. First of all... read moreMy husband and I spent the last night of our honeymoon here and it did not disappoint. First of all it's in the perfect location if you want to be able to walk to any restaurant/shop in Old San Juan. The hotel is beautifully decorated and styled and is clean. My only complaint would be the musty smell in our room, I suppose this is probably standard in any of the hotel rooms around the area though. Staff was extremely kind and helpful. read less

7/15/2019

Love this hotel! Lovely decor. Very cozy. Centrally located and close to everything. The staff is friendly and very... read moreLove this hotel! Lovely decor. Very cozy. Centrally located and close to everything. The staff is friendly and very helpful. We will stay here again when we come back to San Juan. read less

11/25/2019

Probably the best and nicest place in Puerto Rico. Miguel was amazing. Make sure to hit the rooftop deck.

4/10/2015