Very nice hotel in great location This is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and... read moreThis is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and helpful, everywhere is very clean and you can watch the film Casablanca all day long!
We had a room on the fourth floor overlooking the street. It had a balcony with chairs and table, really nice place to sit and watch the world go by. The room was very clean and although not big was adequate.
We also enjoyed sitting in the small roof garden during the late afternoon.
The hotel is in easy walking distance of all the main attractions in Old San Juan.
Highly recommended. read less

If you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San... read moreIf you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San Juan. From the moment you enter you will go back in time and feel like it's 1900, but with excellent air conditioning. Each room we saw was well appointed and the artwork is great. We had room H9 which was upstairs and opened up onto the sun deck. We had easy access to the outdoor tubs, which seem cheesy, but after a long day of walking and sweating are the perfect way to soak out the aches and enjoy a beer. The breakfast is nothing spectacular, but a couple of eggs, yoghurt, toast and coffee was enough to get me moving and I didn't have go looking. The hotel has an understated luxury that I found more alluring than a big named, box hotel. There will be cats on the terrace, you will hear the neighbors dogs bark, not ever surface is level and the furniture is period. The hotel marries modern with antique in a manner that keeps you comfortable, yet allows you to embrace the classic. If you are staying in the old city, stay here. It will really complete the experience. read less

Casa Villa Independence Boutique Inexpensive beautiful spacious decorated rooms with friendly English speaking staff that goes all the way to make your stay comfortable.... read moreInexpensive beautiful spacious decorated rooms with friendly English speaking staff that goes all the way to make your stay comfortable. Special mentioned to both Shierlyn & Eliza who makes you feel at home with their warm hospitality. A must try if you are travelling to PP for the first time. read less

This place is really neat. I'm used to getting a lackluster room when I book last-minute through a third-party site,... read moreThis place is really neat. I'm used to getting a lackluster room when I book last-minute through a third-party site, but even though I did that, I got an end room with windows on three sides and killer views. I'm a natural light fanatic, and this old building seems to have lots of windows (or at least translucent light shafts) wherever possible. (Speaking of light, the light fixtures in room are soft light, not garish florescents; though the room was a tad dark -- could have used another lamp.)
The decor is really well done. The Casablanca movie theme had the potential to be heavy-handed and gimmicky, but it doesn't feel that way -- rooms and common areas are done up in a stylish, vaguely Moroccan way (fans of the movie will appreciate the themed touches; those who don't care won't be annoyed by them). Our room had great built-in features (like a wooden desk with a view of the fort), wooden shutters, etc. and nice furnishings, bedding, etc.
Roof deck is sweet! Also, the higher-floor (3rd-5th?) rooms at the ends (like room numbers A and G) should have best views of the fort, as well as street (A) and port (G).
Staff was very friendly.
Everything in Old San Juan is very walkable, so the location is fine.
I really feel like we got a great value. read less

This hotel looked straight out of HGTV.  The decor is beautiful.  You can't go wrong here, especially for the price.... read moreThis hotel looked straight out of HGTV.  The decor is beautiful.  You can't go wrong here, especially for the price.  Our room was small, but, it didn't bother us.  It looked exceptionally clean.  The soaking tubs on the roof are a great amenity.  The staff was awesome.  Location is great.  Great place to stay while in Old San Juan. read less

Nice Nice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good... read moreNice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good suggestions on where to eat and shop. Very Close to Old Fort (national park). read less

LOVED this really very nice place to stay in the center of old San Juan Perfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the... read morePerfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the hotel, the decor and the central location. Able to walk everywhere in Old San Juan and we did.
Near great restaurants, stores and San Juan Sights. read less

Very nice stay close to everything We really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for... read moreWe really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for several hours prior to check-in. The room were a nice size, bed was comfortablel AC worked great, and bed was comfortable. Also enjoyed the rooftop area.The best part was the location. So nice to walk outside and be close to everything. read less

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com  by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

My husband and I stayed here for two nights on our tour of PR and loved it.  Miguel was extremely... read moreMy husband and I stayed here for two nights on our tour of PR and loved it.  Miguel was extremely helpful, and it was a great location within OSJ.  No elevator and small rooms - no matter - we packed light.  Lots of character, rooms were clean and comfortable.  Will definitely be returning. read less

Hands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled,... read moreHands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled, not only is the location absolutely perfect but this hotel has a great staff helped us with every answer to every question and meet or every needs. Beautifully designed with the addition of the roof top terrace to put a cherry on top. The only thing I was disappointed in is the bar not being opened. I could of used a few night caps. read less

Absolutely lovely! So very cozy and welcoming! Located in the heart of OSJ! Outstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty... read moreOutstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty minute walk from Balneario de Escambron (the beach)! Loved everything about this hotel (architecture, design, staff,...). read less

My experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful... read moreMy experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful balcony views. The hotel also serves breakfast in the Mornings. I will always stay here whenever I'm in Puerto Rico. read less

Loved this place!! This hotel is adorable!! Loved the unique decor. Very clean!! You cannot beat the location. Central and within walking distance... read moreThis hotel is adorable!! Loved the unique decor. Very clean!! You cannot beat the location. Central and within walking distance of everything in Old San Juan. We also had breakfast there and it was delish. We had kids with us and they loved it as well. The people who work there were extremely kind and helpful. read less

Amazing stay! This quaint hotel is situated in Old San Juan and centrally located to restaurants, plazas, shopping.......... the... read moreThis quaint hotel is situated in Old San Juan and centrally located to restaurants, plazas, shopping.......... the employees were more than helpful in every way! All of the rooms were decorated with the charm of Old San Juan and the hotel has a Casablanca movie theme! The top floor has a relaxing terrace garden. Will stay there again! read less

In the center of old San Juan, balcony, cigar shops, restaurants. Everywhere is within walking distance. Friendly service. Parking is close

This is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was... read moreThis is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was friendly and the their service extends beyond just your stay! We were able to leave our bags after checkout and stop in to use the restroom and rooftop lounge when we returned from our cruise.
It is within walking distance to one cruise port, but not the other, so check your port location if you're staying here for a cruise. This location isn't ideal if you plan to stay in the hotel all day, it's small with not a lot of amenities, but there were just enough to make the experience memorable. We'll be back! read less

2 nights before Cruise Very clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk... read moreVery clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk to the cruise port in 5 minutes. Great little shops and restaurants so close. Would definitely recommend this hotel! read less

Feels like a hotel in Old San Juan should feel From the minute you walk in the door, you feel like this is a unique hotel. You are welcomed... read moreFrom the minute you walk in the door, you feel like this is a unique hotel. You are welcomed as if you are home. We have stayed here twice and each time the staff gives great recommendations for local food and entertainment. They have recently renovated and the balcony rooms in the back are beautiful! The bar upstairs is interesting and good for an end of the night cocktail.
They will hold your bags for you before checkin or after checkout while you explore the city. read less

Stay before a cruise The Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the... read moreThe Hotel is in a great location for visiting the old town, rooms are fine for a short stay, the Hotel staff are wonderful, we had to abandon our trip due to a family emergency at home and I can not thank the staff enough for the help they provided read less

Beautiful balconies, fabulous staff, get location. I stayed on the 4th floor with a private / secluded veranda, with a chaise lounge and breakfast table and... read moreI stayed on the 4th floor with a private / secluded veranda, with a chaise lounge and breakfast table and chairs, in the North Tower. Such a quaint and charming hotel. The staff was very attentive, especially Mayra at the front desk and my personal tour guide, Adam.

Close to the cruise ships and many historical sites in Old San Juan. read less

Great hotel Stayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing.... read moreStayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing. I loved the roof top tubs and views. The rooms are very nice, four poster beds. The bar top notch. read less

What a great getaway! My stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air... read moreMy stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air conditioning. We has a balcony overlooking Calle Fortaleza. We had a rooftop area to view all four corners of Old San Juan. But most important . . . we experienced incredible hospitality. From Jorge welcoming us as we pulled up in front of the hotel, to the fabulous breakfasts prepared each morning by Denny, to the daily tour info from Miguel & Michael. From the first call to the hotel and Cynthia's assistance with our reservation, I just could not ask for more! Thank you to the whole Casablanca team! read less

An excellent stop in Old San Juan ! Arrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went... read moreArrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went out of their way to help not only our party but other guests as well.
Denny made sure that we were not thirsty with his refreshing guava mimosas and other drinks. Our day started with freshly brewed coffee and a selection of food items which were customized. Our daily visits to the bar and restaurant were very satisfactory ! Denny and his staff, Francisco, Alondra and Christian provided outstanding service and a relaxed atmosphere. When leaving on our cruise we were so happy to have chosen the Casablanca Hotel and would definitely come back to visit ! Thank you guys for a memorable stay ! More read less

Perfect location We stayed in 3B and family stayed in three other rooms. Miguel was very helpful in answering all my questions... read moreWe stayed in 3B and family stayed in three other rooms. Miguel was very helpful in answering all my questions prior to arrival. The balconies are shared but no one really spent more than 5 mins out on them so it was nice to have an extra amenity. We felt safe. We had no problems with the elevator. 2 H south side had different decor and big room. 3B was still cozy but older decor. Different rooms different part of hotel. Older vs newer. But older had the balcony from what I understand facing Forteleza. A/C worked great everyday. They helped us with our luggage. Even gave us towels for the beach for the day. Would stay again as there were plenty of shops around and things to see in old san juan. Even if you are going to travel with a car like we did just park in the parking lot down a block and a half. The roof top was great to take in the sights of Puerto Rico. read less

My husband and I I were visiting old San Juan last week  and I booked a room at the Casablanca... read moreMy husband and I I were visiting old San Juan last week  and I booked a room at the Casablanca based on the good reviews.  We really enjoyed staying here. It's in a really good location right near the forts and within walking distance  of many shops and restaurants. We were especially satisfied with the quality of customer service we received.  All the staff  we dealt with at the Casablanca were exceptionally helpful, friendly, and knowledgeable about the hotel and the area and you can tell they genuinely cared about the hotel and it's guests.  My husband and I got a chance to chat a little bit with the manager Cinthia and two of the other hotel employees Alex and Mark and each one of them took the time  to become acquainted with us and make themselves available if we needed help with anything. read less

The essence of what a boutique hotel should be.  You won't regret it.   Most rooms don't have windows but... read moreThe essence of what a boutique hotel should be.  You won't regret it.   Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less

Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less

This is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little... read moreThis is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little Moroccan. Beautiful painted portraits on the wall.

Staff that greeted us outside said we would get a free shot just for coming in and we did. It was delicious! read less

We lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The... read moreWe lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The desk staff had excellent information and was always very helpful and polite. The food for breakfast was delicious. We will stay here always when we come to Puerto Rico! read less