"Here's looking at you, kid" So, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks... read moreSo, the famous movie quote, "Here's looking at you, kid" simply means that he's glad she's there, that she looks beautiful.
And that "she" is - a beautiful boutique hotel in the heart of Old San Juan. From the funky, eclectic design of the main Lobby to the large spacious rooms my family and I were glad we stayed there.
The beds were comfortable and the air conditioning provided us a relaxing pre-Cruise stay.
Thank-you Casablanca Hotel - you helped bring the charm and beauty of Old San Juan into our hearts!! read less

11/16/2019

This hotel was a gem in the heart of Old San Juan. I would love to come back and just... read moreThis hotel was a gem in the heart of Old San Juan. I would love to come back and just stay here for a weekend and enjoy more of the bathtubs up on their rooftop.

Their front desk attendants are the BEST! Miguel is always so kind and helpful with recommendations of local food spots.

Near the hotel you have so many bars and a quick walk takes you to the port where all the cruises dock. Right next to hem you can find a ferry which is only .50 cents per way/per person which takes you to the Bacardi factory (a must do in Puerto Rico)

Also I love the rooms. The beds are very comfortable, cozy and great for a good night sleep. The decoration is jaw dropping... again I can stay here for a little longer. The bathrooms are well equipped and if you need a hair dryer or steamer than you can request one with your personalized room tablet. So convenient! You ale your request and one do the kind front desk guys will come up and bring over to you.

I honestly could have not chosen a better hotel. I was so happy with our stay that I am sad to leave! read less

1/19/2017

A beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make... read moreA beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make it less desirable for people with instability or other mobility issues. But for the more able, this is the perfect place to stay in OSJ. Cool decor, intriguing artwork, fountain in the courtyard, fabulous 2nd floor roof terrace. We commandeered the breakfast room one evening with a takeout dinner, a bottle of rum, pineapple juice, coconut milk, and very high spirits. The delightful staff kept us well supplied with ice. A terrific if slightly hazy memory. read less

3/08/2014

We stayed here for several days recently. Everything was extremely clean, and the staff were very friendly. We got stuck... read moreWe stayed here for several days recently. Everything was extremely clean, and the staff were very friendly. We got stuck in the curfew with the virus going around, and the staff accommodated us and gave us a refund for the days we weren't able to stay, because we had to leave early. Air conditioners are ice cold, and rooms are higher quality than others have posted. Rooftop is great to hang out on, with nice tubs to soak in as well. The hotel is right in the middle of the action in Old San Juan, and has a very historical feel. Only a 10 minute walk from a very nice beach across from the capital building. A++++ we will be back! read less

3/21/2020

Loved the hotel & location! The staff was super helpful! We'll be staying here again!

1/13/2019

Great hotel Stayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing.... read moreStayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing. I loved the roof top tubs and views. The rooms are very nice, four poster beds. The bar top notch. read less

3/17/2019

Feels like a hotel in Old San Juan should feel From the minute you walk in the door, you feel like this is a unique hotel. You are welcomed... read moreFrom the minute you walk in the door, you feel like this is a unique hotel. You are welcomed as if you are home. We have stayed here twice and each time the staff gives great recommendations for local food and entertainment. They have recently renovated and the balcony rooms in the back are beautiful! The bar upstairs is interesting and good for an end of the night cocktail.
They will hold your bags for you before checkin or after checkout while you explore the city. read less

2/04/2020

I really can't for the life of me find anything to complain about with the CasaBlanca. When we checked in,... read moreI really can't for the life of me find anything to complain about with the CasaBlanca. When we checked in, we were greeted by the friendliest and most helpful individual. When I expressed disappointment that we didn't get the room with a view we had requested upon reservation, he promptly swapped our reservation for a 5th floor room next to a lobby with a crystal clear view of El Morro. Each room is uniquely and individually appointed, and you never get the same environment or decor twice. From the pictures, you can gather that some rooms are more luxurious than others, but all are impeccably clean, fun, and lovely.

We waffled and waffled about this decision between the Mosaic Art Suites, CasaBlanca, and El Convento, and I'm so pleased we chose CasaBlanca. The location is unbeatable, the rooftop views (and tubs -- you simply MUST give them a try....we totally fell asleep in them) are breathtaking, and the hotel itself is just super, super cool. Side note: they installed a lovely glass elevator last month, so stairs should no longer be a deterrent for less mobile patrons.

Here's my only complaint: if you're like us and rented a car in order to get to El Yunque rainforest, parking is a B-I-T-C-H (seriously). Via many online recommendations, we mostly parked in Dona Fela, but found that an even better option is the Covadonga Parking Garage down the street for a better price (but it's only open to the public at certain times). Make sure you always have cash if you're going to opt for a car and thus the Old San Juan parking garage experience. read less

5/20/2016

Cool place I enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on... read moreI enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on the middle of old San Juan. Walking distance to great local shops and restaurants! Great place to stay while waiting on a boat or touring old San Juan read less

10/14/2019

We booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we... read moreWe booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we ended up staying here. What a great boutique hotel. The decor was amazing, the hotel staff was very kind and helpful, and the location was unbeatable. I highly recommend staying here if you are looking for a unique stay. read less

9/08/2019

Excellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby... read moreExcellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby every day. Gorgeous rooftop with 4 amazing stone tubs to soak in. (So unique and so refreshing!) The location couldn't be better! There's a little street noise because your in town, but nothing major and totally worth it to be right in the middle of the best of Old San Juan. read less

7/23/2016

This hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome... read moreThis hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome person. He gave us the best recommendations and made our quick stay amazing. We'll stay here again. read less

12/10/2015

Step back into time with service and decor. This boutique hotel is a perfect place to unwind and enjoy Old San Juan. It has the decor ... read moreThis boutique hotel is a perfect place to unwind and enjoy Old San Juan. It has the decor of old morrocco with the hena lamps, hand carved wood furniture and wrought iron accents with middle eastern chandeliers.
The service is on a name basis and attentive.
The rooms are sleek and modern and beautiful! The hotel is centrally located to everything in Old San Juan. It was just wonderdul read less

3/05/2020

Great, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia... read moreGreat, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia & Jorge... read less

5/23/2015

These guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and... read moreThese guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and upon arrival were told they did not. They gave us a discount and made sure our every need was taken care of, had fans in the room, etc. Even carried our luggage up four flights with a smile.

My husband contacted them about our daughter's purse 3 days after leaving it at the hotel and they saved it for us for a week AND let us hang out at the hotel today while waiting on our flight.

Super friendly and the rooms (and building) are cool! The sunrise from the 6th floor rooftop is amazing! read less

11/26/2017

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

10/11/2016

An excellent stop in Old San Juan ! Arrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went... read moreArrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went out of their way to help not only our party but other guests as well.
Denny made sure that we were not thirsty with his refreshing guava mimosas and other drinks. Our day started with freshly brewed coffee and a selection of food items which were customized. Our daily visits to the bar and restaurant were very satisfactory ! Denny and his staff, Francisco, Alondra and Christian provided outstanding service and a relaxed atmosphere. When leaving on our cruise we were so happy to have chosen the Casablanca Hotel and would definitely come back to visit ! Thank you guys for a memorable stay ! More read less

12/30/2019

Very friendly, personable and helpful staff. The hotel is very charming with lots of character. We very much enjoyed our... read moreVery friendly, personable and helpful staff. The hotel is very charming with lots of character. We very much enjoyed our stay here and will happily come back. read less

3/02/2019

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

2/06/2019

Nice Nice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good... read moreNice rooms, great service, love the rooftop lounge. Great location ,close to Carnival Cruise port, walking distance. . Made good suggestions on where to eat and shop. Very Close to Old Fort (national park). read less

1/17/2020

Pre and Post Cruise We stayed the night before our cruise and a night after our cruise. Absolutely perfect location in Old... read moreWe stayed the night before our cruise and a night after our cruise. Absolutely perfect location in Old San Juan and a very friendly and helpful staff Elevator was out but the staff helped with luggage so it wasn’t that big of a deal. Comfortable beds and hot shower. Good value. Staying again in April read less

12/16/2019

So glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff... read moreSo glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff was super friendly and accommodating. We booked it as a pre and post cruise hotel because the it was in the center of everything and walking distance to the port. Both rooms were unique and very comfortable. The rooftop was perfect to unwind after a long day of walking.The staff gave fantastic suggestions about what to do and where to eat. Overall, beautiful hotel with great staff. Will definitely stay there again. read less

7/16/2019

My husband and I I were visiting old San Juan last week and I booked a room at the... read moreMy husband and I I were visiting old San Juan last week and I booked a room at the Casablanca based on the good reviews. We really enjoyed staying here. It's in a really good location right near the forts and within walking distance of many shops and restaurants. We were especially satisfied with the quality of customer service we received. All the staff we dealt with at the Casablanca were exceptionally helpful, friendly, and knowledgeable about the hotel and the area and you can tell they genuinely cared about the hotel and it's guests. My husband and I got a chance to chat a little bit with the manager Cinthia and two of the other hotel employees Alex and Mark and each one of them took the time to become acquainted with us and make themselves available if we needed help with anything. read less

11/02/2016

Beautiful hotel in Old San Juan My husband and I spent the last night of our honeymoon here and it did not disappoint. First of all... read moreMy husband and I spent the last night of our honeymoon here and it did not disappoint. First of all it's in the perfect location if you want to be able to walk to any restaurant/shop in Old San Juan. The hotel is beautifully decorated and styled and is clean. My only complaint would be the musty smell in our room, I suppose this is probably standard in any of the hotel rooms around the area though. Staff was extremely kind and helpful. read less

7/15/2019

Best Experience Absolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My... read moreAbsolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My superior suite had a blacony overlooking the main street and i loved sitting out here. The beds and pillows are COMFORTABLE. Had several great nights of sleep. My only suggestion for change is that there be a fridge included inside the rooms. Cold water (without running to the lobby for ice) and the ability to save left over food from the amazing local restaurants would have made things a bit easier for us. I would absolutely stay here again and hope to do so in the future. read less

10/01/2019

Miguel at the front desk was hilarious and gave great recommendations. Do yourself a favor and have a drink at... read moreMiguel at the front desk was hilarious and gave great recommendations. Do yourself a favor and have a drink at the cozy hotel bar. Danny will treat you right. The hotel is clean and close to everything. Rooms are small but comfortable and the balcony is a great spot for people watching. read less

1/22/2020

Quality Service The hotel staff and the room we’re exceptional. We were able to check in early without an issue. ... read moreThe hotel staff and the room we’re exceptional. We were able to check in early without an issue. Our room had a balcony which added to the romantic ambience. Parking is a little inconvenient as it’s a short little walk, but hotel guests get a discount and it’s a safe and secure place to park. There is limited street parking. read less

7/20/2019

Great experience The entire staff is friendly, helpful, and very professional. Micheal went above and beyond to help us and make sure... read moreThe entire staff is friendly, helpful, and very professional. Micheal went above and beyond to help us and make sure we taken care of. His help made our stay both in and out of the hotel a great experience read less

11/27/2019

Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less

7/26/2014

A Gem In Old San Juan This hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was... read moreThis hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was big, clean, and quiet. Upstairs bar is cozy although some loud drunks at the bar sort of ruined the experience. Stayed two nights and we definitely would return. read less

12/17/2019