It was my first time in Puerto Rico to take part in the LoLa Challenge Race and the hotel staff... read moreIt was my first time in Puerto Rico to take part in the LoLa Challenge Race and the hotel staff couldn't have made things any easier. They gave us the best information about what and where to eat. They even had information about how to get to the race and other useful information. I highly recommend this place for a family vacation stay or if you're coming for the race. Another great thing that they offer is the tub's on the sixth floor. It's great to relax in after a day of running and the views are stunning. read less

9/09/2019

What a Beautiful Place Stayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun... read moreStayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun and made our stay so enjoyable!!! The restaurant on the main floor was so so good and the service was excellent. The roof top terrace was great to go out on and enjoy the evening air and to was the city go by!!! If you love Old San Juan you will LOVE Casablanca Hotel. Another must stay in this beautiful city. read less

3/15/2019

Casa Villa Independence Boutique Inexpensive beautiful spacious decorated rooms with friendly English speaking staff that goes all the way to make your stay comfortable.... read moreInexpensive beautiful spacious decorated rooms with friendly English speaking staff that goes all the way to make your stay comfortable. Special mentioned to both Shierlyn & Eliza who makes you feel at home with their warm hospitality. A must try if you are travelling to PP for the first time. read less

1/01/1970

This is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little... read moreThis is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little Moroccan. Beautiful painted portraits on the wall.

Staff that greeted us outside said we would get a free shot just for coming in and we did. It was delicious! read less

3/14/2015

Absolutely lovely! So very cozy and welcoming! Located in the heart of OSJ! Outstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty... read moreOutstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty minute walk from Balneario de Escambron (the beach)! Loved everything about this hotel (architecture, design, staff,...). read less

12/12/2019

Clean and quirky! Such a cute place to stay and the staff was SO friendly and helpful. I want to... read moreClean and quirky! Such a cute place to stay and the staff was SO friendly and helpful. I want to live here! 🙂 read less

6/20/2017

2 nights before Cruise Very clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk... read moreVery clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk to the cruise port in 5 minutes. Great little shops and restaurants so close. Would definitely recommend this hotel! read less

1/01/1970

Excellent boutique hotel with good location The Casablanca Hotel is a very nice boutique hotel with best location in the old town of San Juan. The... read moreThe Casablanca Hotel is a very nice boutique hotel with best location in the old town of San Juan. The room was very comfortable and clean. Friendly and nice staff always available to help us and give good recommendation for restsurants. San Juan was over our expectation. We can fully recommend the hotel. read less

1/14/2020

My husband and I I were visiting old San Juan last week  and I booked a room at the Casablanca... read moreMy husband and I I were visiting old San Juan last week  and I booked a room at the Casablanca based on the good reviews.  We really enjoyed staying here. It's in a really good location right near the forts and within walking distance  of many shops and restaurants. We were especially satisfied with the quality of customer service we received.  All the staff  we dealt with at the Casablanca were exceptionally helpful, friendly, and knowledgeable about the hotel and the area and you can tell they genuinely cared about the hotel and it's guests.  My husband and I got a chance to chat a little bit with the manager Cinthia and two of the other hotel employees Alex and Mark and each one of them took the time  to become acquainted with us and make themselves available if we needed help with anything. read less

11/02/2016

Best Experience Absolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My... read moreAbsolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My superior suite had a blacony overlooking the main street and i loved sitting out here. The beds and pillows are COMFORTABLE. Had several great nights of sleep. My only suggestion for change is that there be a fridge included inside the rooms. Cold water (without running to the lobby for ice) and the ability to save left over food from the amazing local restaurants would have made things a bit easier for us. I would absolutely stay here again and hope to do so in the future. read less

10/01/2019

Very nice hotel in great location This is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and... read moreThis is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and helpful, everywhere is very clean and you can watch the film Casablanca all day long!
We had a room on the fourth floor overlooking the street. It had a balcony with chairs and table, really nice place to sit and watch the world go by. The room was very clean and although not big was adequate.
We also enjoyed sitting in the small roof garden during the late afternoon.
The hotel is in easy walking distance of all the main attractions in Old San Juan.
Highly recommended. read less

1/01/1970

Let me start out by saying, some of the photos do not do the property justice. The quaint 8 room... read moreLet me start out by saying, some of the photos do not do the property justice. The quaint 8 room , 2 rooftop suite hotel is magnificent.

Charming is a basic description. I am in love !!!!
Each room is different and yet the property keeps the same rustic Spanish feel. As the Front reception agent said,  " It allows you to feel Old San Juan."

We stayed in the King upgrade with twin daybed in a stepdown room. The same room holds a straight back chair in one corner and an armoire. This is also equipped with a pack n play, umbrella, and iron with board.

The price, locations, and staff make it a "No brainer " read less

3/31/2015

Casa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops,... read moreCasa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops, attractions, and restaurants within walking distance. The staff was polite and friendly upon checking in the young woman greeted me and provided more resources about places I should visit. I stayed for 5 days and my experience was pleasant. I will stay at Casa Blanca when visiting again.

Casa Blanca also has a cafe but their renovating and closed for a few months 🙁 read less

6/28/2018

CasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived... read moreCasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived in the area for years. Its location in the center of the city made everything within walking distance, from top restaurants to bars to historic places to visit. The room was quaint and cozy and the decor in the lobby was so quirky and eclectic. The front desk was helpful and gave us recommendations on places to see, food to eat, and bars to stop by at. There is no doubt I'll recommend this hotel to friends and family if they ever visit PR! read less

7/17/2018

My experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful... read moreMy experience has been amazing. The staff was friendly and professional. The rooms are clean, well decorated and have beautiful balcony views. The hotel also serves breakfast in the Mornings. I will always stay here whenever I'm in Puerto Rico. read less

9/23/2019

An excellent stop in Old San Juan ! Arrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went... read moreArrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went out of their way to help not only our party but other guests as well.
Denny made sure that we were not thirsty with his refreshing guava mimosas and other drinks. Our day started with freshly brewed coffee and a selection of food items which were customized. Our daily visits to the bar and restaurant were very satisfactory ! Denny and his staff, Francisco, Alondra and Christian provided outstanding service and a relaxed atmosphere. When leaving on our cruise we were so happy to have chosen the Casablanca Hotel and would definitely come back to visit ! Thank you guys for a memorable stay ! More read less

12/30/2019

A hidden gem This was our first time staying in Old San Juan. CasaBlanca Hotel is right in the center of shops,... read moreThis was our first time staying in Old San Juan. CasaBlanca Hotel is right in the center of shops, restaurants and historic sites. It is easy walking distance from the forts and a beautiful walk around the sea walls. The rooms were adorable and quaint. There wasn't a lot of storage (no closet, just a rack with three hangers, etc.) But, who comes to Old San Juan for storage? Our room had a cute balcony (shared with the neighboring room) overlooking the cobblestone street. The restaurant was only open for breakfast, but the food smelled good (we aren't breakfast people, so we didn't try it.) Truly, the very best thing about the hotel was the staff. Miguel and Jorge were SO friendly and helped us make plans and navigate the city. At one point we got lost looking for a gas station - so we were low on gas, stuck in traffic and my phone for some reason wouldn't connect to the internet in a foreign country.......so I called the front desk and shared my panic attack with Miguel. I couldn't even see the street names, but I described the buildings around me and he figured out where we were and talked us to a gas station and set us on the path back to the hotel. He will always be a hero to us. We loved our stay there and give it our highest recommendation. read less

7/13/2019

Excellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby... read moreExcellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby every day. Gorgeous rooftop with 4 amazing stone tubs to soak in. (So unique and so refreshing!) The location couldn't be better! There's a little street noise because your in town, but nothing major and totally worth it to be right in the middle of the best of Old San Juan. read less

7/23/2016

LOVED this really very nice place to stay in the center of old San Juan Perfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the... read morePerfect staff. Very attentive. Great rooms with an eclectic motive. Kind of Moroccan, kind of hippie-ish. Loved the hotel, the decor and the central location. Able to walk everywhere in Old San Juan and we did.
Near great restaurants, stores and San Juan Sights. read less

11/27/2019

Quality Service The hotel staff and the room we’re exceptional. We were able to check in early without an issue. ... read moreThe hotel staff and the room we’re exceptional. We were able to check in early without an issue. Our room had a balcony which added to the romantic ambience. Parking is a little inconvenient as it’s a short little walk, but hotel guests get a discount and it’s a safe and secure place to park. There is limited street parking. read less

7/20/2019

Great, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia... read moreGreat, affordable, boutique hotel to use as a base in Old San Juan! Kudos to a great staff like Cynthia & Jorge... read less

5/23/2015

Great hotel Stayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing.... read moreStayed there during the hurricane and could not believe how helpful and friendly the staff was. The facilities are amazing. I loved the roof top tubs and views. The rooms are very nice, four poster beds. The bar top notch. read less

3/17/2019

Pre and Post Cruise We stayed the night before our cruise and a night after our cruise. Absolutely perfect location in Old... read moreWe stayed the night before our cruise and a night after our cruise. Absolutely perfect location in Old San Juan and a very friendly and helpful staff Elevator was out but the staff helped with luggage so it wasn’t that big of a deal. Comfortable beds and hot shower. Good value. Staying again in April read less

12/16/2019

Great experience The entire staff is friendly, helpful, and very professional. Micheal went above and beyond to help us and make sure... read moreThe entire staff is friendly, helpful, and very professional. Micheal went above and beyond to help us and make sure we taken care of. His help made our stay both in and out of the hotel a great experience read less

11/27/2019

Just enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and... read moreJust enough class with plenty of quirkiness. Couldn't ask for a better location in old San Juan. Cozy, clean, and inspiring. The staff at Casablanca were incredibly accommodating - When a tour unexpectedly ran late, they were gracious enough to let us check out VERY late without any issues. Highly recommend! read less

11/06/2015

My husband and I stayed here for two nights on our tour of PR and loved it.  Miguel was extremely... read moreMy husband and I stayed here for two nights on our tour of PR and loved it.  Miguel was extremely helpful, and it was a great location within OSJ.  No elevator and small rooms - no matter - we packed light.  Lots of character, rooms were clean and comfortable.  Will definitely be returning. read less

4/04/2015

If you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San... read moreIf you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San Juan. From the moment you enter you will go back in time and feel like it's 1900, but with excellent air conditioning. Each room we saw was well appointed and the artwork is great. We had room H9 which was upstairs and opened up onto the sun deck. We had easy access to the outdoor tubs, which seem cheesy, but after a long day of walking and sweating are the perfect way to soak out the aches and enjoy a beer. The breakfast is nothing spectacular, but a couple of eggs, yoghurt, toast and coffee was enough to get me moving and I didn't have go looking. The hotel has an understated luxury that I found more alluring than a big named, box hotel. There will be cats on the terrace, you will hear the neighbors dogs bark, not ever surface is level and the furniture is period. The hotel marries modern with antique in a manner that keeps you comfortable, yet allows you to embrace the classic. If you are staying in the old city, stay here. It will really complete the experience. read less

6/28/2018

The CasaBlanca Hotel is magical. A week after getting home, I am still thinking about how beautiful it is and... read moreThe CasaBlanca Hotel is magical. A week after getting home, I am still thinking about how beautiful it is and how kind the staff were to my mother. She has been taking Spanish classes in retirement and had so much fun testing her communication skills with the hotel employees -- especially the housekeeping staff. Staying here made our trip to Old San Juan very special. As mentioned in another review, if a large room size, strong water pressure, fast elevator, and luxury are important to you, then a chain hotel is probably a better fit. If you're less picky about that stuff, and you want a bit of magic, then the CasaBlanca Hotel is perfect. read less

6/03/2018

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

2/06/2019

This hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome... read moreThis hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome person. He gave us the best recommendations and made our quick stay amazing. We'll stay here again. read less

12/10/2015