REVIEWS

This hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome... read moreThis hotel is a beautiful and friendly layover on our way to Culebra. Miguel is the most hospitable and awesome person. He gave us the best recommendations and made our quick stay amazing. We'll stay here again. read less

Clean and great location Miguel at the front desk treated us as if we were his only customer. Couldn’t ever get the tv in... read moreMiguel at the front desk treated us as if we were his only customer. Couldn’t ever get the tv in our room to work but - without us even asking - they offered a discount. This place is very clean and a very pleasant place to stay. The location is absolutely amazing. Just a couple of blocks from anything you want to do. read less

Let me start out by saying, some of the photos do not do the property justice. The quaint 8 room... read moreLet me start out by saying, some of the photos do not do the property justice. The quaint 8 room , 2 rooftop suite hotel is magnificent.

Charming is a basic description. I am in love !!!!
Each room is different and yet the property keeps the same rustic Spanish feel. As the Front reception agent said,  " It allows you to feel Old San Juan."

We stayed in the King upgrade with twin daybed in a stepdown room. The same room holds a straight back chair in one corner and an armoire. This is also equipped with a pack n play, umbrella, and iron with board.

The price, locations, and staff make it a "No brainer " read less

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com  by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

So glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff... read moreSo glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff was super friendly and accommodating. We booked it as a pre and post cruise hotel because the it was in the center of everything and walking distance to the port. Both rooms were unique and very comfortable. The rooftop was perfect to unwind after a long day of walking.The staff gave fantastic suggestions about what to do and where to eat. Overall, beautiful hotel  with great staff. Will definitely stay there again. read less

Very hipster chic vibe at this hotel. Quaint rooms that fully immerse you with it's historic Spanish colonial architecture. Definitely... read moreVery hipster chic vibe at this hotel. Quaint rooms that fully immerse you with it's historic Spanish colonial architecture. Definitely a first choice for those who love history and culture. I recommend booking online as it was a third of the price versus getting a reservation in person. read less

Immaculate Beautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay... read moreBeautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay was a huge room with a sitting area. (See picture.). We had to carry our luggage up stairs though to get to it. The second stay (a week after we came back from our cruise) provided a very small room which was hard to maneuver around 5 pieces of luggage. We were able to use the elevator to access our room then though. Staff was helpful. Checking in and out was a breeze. We were able to drop off our luggage until check-in in a small room off the lobby which was great for our timing. read less

Loved this place!! This hotel is adorable!! Loved the unique decor. Very clean!! You cannot beat the location. Central and within walking distance... read moreThis hotel is adorable!! Loved the unique decor. Very clean!! You cannot beat the location. Central and within walking distance of everything in Old San Juan. We also had breakfast there and it was delish. We had kids with us and they loved it as well. The people who work there were extremely kind and helpful. read less

Cool place I enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on... read moreI enjoyed our stay here. Room was clean and spacious. Staff was friendly and informative. Hotel is located right on the middle of old San Juan. Walking distance to great local shops and restaurants! Great place to stay while waiting on a boat or touring old San Juan read less

2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the... read moreMy husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again. read less

Very nice stay close to everything We really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for... read moreWe really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for several hours prior to check-in. The room were a nice size, bed was comfortablel AC worked great, and bed was comfortable. Also enjoyed the rooftop area.The best part was the location. So nice to walk outside and be close to everything. read less

Excellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby... read moreExcellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby every day. Gorgeous rooftop with 4 amazing stone tubs to soak in. (So unique and so refreshing!) The location couldn't be better! There's a little street noise because your in town, but nothing major and totally worth it to be right in the middle of the best of Old San Juan. read less

Very nice hotel in great location This is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and... read moreThis is a lovely hotel in a great location for visiting Old San Juan. The staff are very friendly and helpful, everywhere is very clean and you can watch the film Casablanca all day long!
We had a room on the fourth floor overlooking the street. It had a balcony with chairs and table, really nice place to sit and watch the world go by. The room was very clean and although not big was adequate.
We also enjoyed sitting in the small roof garden during the late afternoon.
The hotel is in easy walking distance of all the main attractions in Old San Juan.
Highly recommended. read less

Beautiful! My first time in PR and i feel it wouldn't be the same if i went anywhere else. We... read moreBeautiful! My first time in PR and i feel it wouldn't be the same if i went anywhere else. We watched the sunrise from the roof and it was truly breathtaking. The staff was more than helpful, they did more than enough to make us feel like family and i wouldn't hesitate to go back again. read less

Staff were friendly and accommodating. Room
Was cleaned each day, staff called for taxi when requested . AC worked. Only... read moreStaff were friendly and accommodating. Room
Was cleaned each day, staff called for taxi when requested . AC worked. Only complaint was no working elevator but they put is on 2nd floor to help accommodate.

This hotel is ideally located in Old San Juan close to various restaurants and attractions read less

Absolutely lovely! So very cozy and welcoming! Located in the heart of OSJ! Outstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty... read moreOutstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty minute walk from Balneario de Escambron (the beach)! Loved everything about this hotel (architecture, design, staff,...). read less

We lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The... read moreWe lived this hotel. We stayed here for 4 days prior to a cruise. It was a central location. The desk staff had excellent information and was always very helpful and polite. The food for breakfast was delicious. We will stay here always when we come to Puerto Rico! read less

Best Experience Absolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My... read moreAbsolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My superior suite had a blacony overlooking the main street and i loved sitting out here. The beds and pillows are COMFORTABLE. Had several great nights of sleep. My only suggestion for change is that there be a fridge included inside the rooms. Cold water (without running to the lobby for ice) and the ability to save left over food from the amazing local restaurants would have made things a bit easier for us. I would absolutely stay here again and hope to do so in the future. read less

2 nights before Cruise Very clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk... read moreVery clean hotel, staff was amazing, friendly and very helpful. Perfect location, close to everything, we could actually walk to the cruise port in 5 minutes. Great little shops and restaurants so close. Would definitely recommend this hotel! read less

Absolutely nice people, friendly service. The decor of the hotel is fab of the fab, almost feel like lost in... read moreAbsolutely nice people, friendly service. The decor of the hotel is fab of the fab, almost feel like lost in 16th century Europe with a hint of Caribbean. Really made my first day in San Juan! Oh, good price and good location as well~ read less

A beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make... read moreA beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make it less desirable for people with instability or other mobility issues. But for the more able, this is the perfect place to stay in OSJ. Cool decor, intriguing artwork, fountain in the courtyard, fabulous 2nd floor roof terrace. We commandeered the breakfast room one evening with a takeout dinner, a bottle of rum, pineapple juice, coconut milk, and very high spirits. The delightful staff kept us well supplied with ice. A terrific if slightly hazy memory. read less

Loved this hotel! Stayed for a week over summer and enjoyed the rooftop very much! Great spot and excellent service.

We stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes... read moreWe stopped by the bar for an amazing happy hour special. The bar tender Alejandra is fantastic and she makes the best house shots. Ambiance is impeccable. read less

Very quaint and classy hotel with tons of character. Old San Juan is a city to explore and Casa Blanca... read moreVery quaint and classy hotel with tons of character. Old San Juan is a city to explore and Casa Blanca embodies the charm and beauty of this town. Miguel was super helpful. Cannot wait to come back. read less

Probably the best and nicest place in Puerto Rico. Miguel was amazing. Make sure to hit the rooftop deck.

Wonderful Hotel We stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks... read moreWe stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks from the cruise port=excellent.. We arrived and were greated by friendly staff. The bellhop helped us with our luggage. We stayed on the fourth floor two room Superior Suite with a balcony overlooking the street below. Great room indeed=kids loved having their own room and I loved the balcony. The rooftop lounge area was so relaxing. We'd sit up there watching the nightlife below. The lobby was very stunning. clean, modern, with Casablanca always playing. If you want a beautiful hotel in the heart of historic city)everything easy walk away) and one that is super close to cruise port==stay at this charming hotel. read less

Beautiful rooms and upstairs patio , great location and friendly staff, we had a great time here!

Wow....this hotel is BEAUTIFUL! I am so happy with it! The pictures really don't do it justice. You have to... read moreWow....this hotel is BEAUTIFUL! I am so happy with it! The pictures really don't do it justice. You have to come and stay here to see for yourself. I honestly can't imagine staying anywhere else and plan on coming back next year.

My husband and I are stayed here for our honeymoon. He booked this really quick. Even though the pictures were amazing, I was hoping it looked just as good in person....and it does and then some!

The staff is extremely helpful and friendly! I like that they have continental breakfast. This is the perfect spot for a romantic getaway. I feel at peace here and I need that after planning my wedding for 2 years....it's the best place to come to and relax. It is also very close to restaurants, shops, and the beach. read less

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

Great Experience! I stayed at this hotel for one night in Old San Juan and it couldn't have been better. I... read moreI stayed at this hotel for one night in Old San Juan and it couldn't have been better. I loved the eclectic but cozy vibes and décor in the rooms, rooftop, and lobby. The hotel is aslo in a great location within walking distance to all the Old San Juan attractions. Most important though was how hopsitable and helpful the staff were. Cynthia gave me so many wonderful restuarant reccomendations and directions and helped me and a couple at the hotel find a tour guide to El Yunque when our original guide canceled in the morning. As a solo traveler unfamiliar to Puerto Rico this was beyond helpful. They will also hold your luggage while you go explore. I would absolutely stay here again anytime I revisit Old San Juan. More read less