REVIEWS

Great stay. Very customer friendly. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel. Comfortable and wonderfully decorated. The rooftop views are incredible. Parking is down the street, so make sure you... read moreIncredible hotel. Comfortable and wonderfully decorated. The rooftop views are incredible. Parking is down the street, so make sure you keep your receipt so that you can get a discount on parking. The front desk was super helpful. Would highly recommend. read less

Cada blanca Friendly staff. Room clean and comfortable Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and kinda artsy hotel A n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon... read moreA n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon Square, which was minutes away. As well as that part of San Francisco St. Clean, nice and helpful staff. Appreciated their recommendations on what to see, and do as well as dinner ideas.. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Very Rustic old charm. Fits well with cobblestone streets. Individual oversized bath tubs on roof for soaking. Unique rooms with... read moreVery Rustic old charm. Fits well with cobblestone streets. Individual oversized bath tubs on roof for soaking. Unique rooms with common balcony seating. Staff and service was fantastic. We absolutely loved it!! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Excellent service and great value! Excellent service and great value! All staff members are very friendly and welcoming. The room was very comfortable. I am... read moreExcellent service and great value! All staff members are very friendly and welcoming. The room was very comfortable. I am already planning our next stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Perfect place to stay while in OSJ! Friendly front desk, beautiful lobby and super clean, cozy and comfortable room! And 10/10 for the location. A perfect central... read moreFriendly front desk, beautiful lobby and super clean, cozy and comfortable room! And 10/10 for the location. A perfect central spot to stay while exploring Old San Juan!

They will hold your luggage after check out which worked pretty well for us. Highly recommend this hotel! read less

Recommend Wholeheartedly It is always a joy when you walk into a hotel room and it exceeds your expectations. That was our... read moreIt is always a joy when you walk into a hotel room and it exceeds your expectations. That was our experience at CasaBlanca. The room was immaculate, larger than expected, more furniture than expected and the canopy bed was beautiful. The location of the hotel is ideal for exploring the old part of San Juan as it is so centrally located. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Ni e location and friendly staff Recently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff... read moreRecently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff held our luggage all day while we went off to site see which was a huge life saver. The hotel itself was very centrally located to everything we wanted to do/see. The staff also gave great recommendations for food and sites. The room itself was great and very charming. I would highly recommend staying as we would stay again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

This hotel is excellent and in an excellent location. The room was spacious and well equipped. The only negative was... read moreThis hotel is excellent and in an excellent location. The room was spacious and well equipped. The only negative was the south section has no elevator. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

One night pre-cruise Stayed here one night before our Carnival Fascination cruise. We had a small interior room. It's an old... read moreStayed here one night before our Carnival Fascination cruise. We had a small interior room. It's an old hotel but clean and well-maintained. Great location for exploring Old San Juan. We were able to walk with our luggage down to the cruise port (about 3 blocks). Front desk staff was super friendly and helpful. They even offered to store our bags for a few hours after our cruise since we had a late flight. read less

Beautiful rooms, close to so many things. Didn't stay long but enough to see beautiful spacious rooms. Nice roof area. It still had some construction going on... read moreDidn't stay long but enough to see beautiful spacious rooms. Nice roof area. It still had some construction going on but not that much. Step out the door and there are several restaurants and attractions nearby. Wish I was there longer. Most of the staff were charming and friendly. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Staff were friendly and accommodating. Room
Was cleaned each day, staff called for taxi when requested . AC worked. Only... read moreStaff were friendly and accommodating. Room
Was cleaned each day, staff called for taxi when requested . AC worked. Only complaint was no working elevator but they put is on 2nd floor to help accommodate.

This hotel is ideally located in Old San Juan close to various restaurants and attractions read less

Wonderful staff!!! Great location. Gave it five star rating because although it lacks amenities it makes up for in front desk personal.... read moreGreat location. Gave it five star rating because although it lacks amenities it makes up for in front desk personal. Roberto, Jorge and Miguel were fabulous . The owner is very lucky to have a staff that caters to making sure each quest is made to feel that special. I was there for a destination wedding at the most expensive hotel in town El Convento. When I arrived I checked with their front desk to be certain I would be able to get a taxi later in the evening to take me back to Casa Blanca. Sure "no problem'. At 9:30 it's now "very difficult to get a taxi ". Maybe twenty minutes not sure. After I waited 40 minutes I called Casa Blanca and Jorge had a taxi at El Convento in 10 minutes. Miguel went out of his way to help a friend of mine who was not a quest locate a beauty salon , actually gave her three choices. Miguel showed me expansion going on which will add units as well as a bar and restaurant. ! Looking forward to returning on my next visit. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Awesome hotel Loved the Hotel, staff and facilities. Great location, parking available 2 streets behind hotel with note from hotel rate $13... read moreLoved the Hotel, staff and facilities. Great location, parking available 2 streets behind hotel with note from hotel rate $13 for overnight. We will be back! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Beautiful hotel with a great location Great hotel, great location, great decor. Rooms on the smaller side, but done up very well. Staff was friendly and... read moreGreat hotel, great location, great decor. Rooms on the smaller side, but done up very well. Staff was friendly and incredibly helpful. They made us feel welcome. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Gorgeous slightly funky hotel. The beds are comfortable, the staff are helpful and the rooftop views and location are both... read moreGorgeous slightly funky hotel. The beds are comfortable, the staff are helpful and the rooftop views and location are both unbeatable. Checkout the tubs on the roof which are not heated but are very fun read less

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

Beautiful Hotel, Great Location, Friendly Staff Loved this hotel. The decor of the hotel was beautiful, the bar was great, rooftop tubs were magical. My only... read moreLoved this hotel. The decor of the hotel was beautiful, the bar was great, rooftop tubs were magical. My only complaint was that they were not doing daily housekeeping because of covid. We only stayed 4 nights so it wasn't a big deal but any longer I think I would've requested a clean. Front desk staff was friendly and attentative. The location was perfect, walking distance to anything you need. We will be looking to book here again if we decide to come back to PR. All around great stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

This is the 1st hotel I always try to book whenever I visit Puerto Rico. The price is always reasonable,... read moreThis is the 1st hotel I always try to book whenever I visit Puerto Rico. The price is always reasonable, I like to location in OSJ near the garages . This property is consistent in their, cleanness, working AC, hot water and attentiveness. The staff is always helpful and sweet. I travel mostly by myself and I feel safe in the property. If you are seeking a strategic place in OSJ this is it. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Great location, fantastic rooftop, nice restaurant and bar. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

San Juan Gem Terrific location, walking distance to everything you want to do/see/taste, the Casa Blanca Hotel is a San Juan gem. It... read moreTerrific location, walking distance to everything you want to do/see/taste, the Casa Blanca Hotel is a San Juan gem. It is a converted textile factory, and they spared no expense to lux the design. We really loved our short stay and would recommend it again. The rooms are tiny but well appointed and the beds are comfortable. P.S. directly across the street is Marmalade Restaurant - the #1 Rated Restaurant in Puerto Rico. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Location was excellent. Very nice hotel for walking around old san juan. Liked: Cleanliness, staff & service, property conditions & facilities

I loved the room balcony, the rooftop stone baths and the customer service was impeccable! The front desk was awesome.... read moreI loved the room balcony, the rooftop stone baths and the customer service was impeccable! The front desk was awesome. A young lady was very accommodating and answered every single question we had with patience. Bravo! I also forgot to mention that the location is one of the best. It is in the heart of it all. The hotel was both modern yet had a very historic feeling to it. Exactly what you need for a night in el viejo San Juan. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

The essence of what a boutique hotel should be. You won't regret it. Most rooms don't have... read moreThe essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less

Everyone on staff was very friendly. We were sad to leave but we are planning a second visit and we... read moreEveryone on staff was very friendly. We were sad to leave but we are planning a second visit and we will definitely be coming back to Casa Blanca! LOVED. IT. Also, gotta say it’s super cute too, nice art on the walls and morrocan like patterns on textiles. There’s also a breakfast restaurant there, the western omelet was delicious. (Not included but prices aren’t bad) Thank you!!! Liked: Cleanliness, staff & service, property conditions & facilities read less

Great Hotel even Better Location Great location for our stay (5 nights). Rooms weren't big, but were more than sufficient for my stay. We had... read moreGreat location for our stay (5 nights). Rooms weren't big, but were more than sufficient for my stay. We had free WiFi, AC worked great, room was quiet, bed was comfortable, staff was extremely friendly. One at the front desk would great us by name every day we came in. Although we weren't in Puerto Rico for vacation there were many sites to see within walking distance of our hotel. We rented a car and there was parking ramp only 3 blocks away ($4.00 per day). Overall it was a great place to stay and I would definitely stay there again when I travel to San Juan next time. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the... read moreMy husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again. read less

Super fun and cozy hotel in old San Juan. Highly recommend staying here. We stayed for a few nights following... read moreSuper fun and cozy hotel in old San Juan. Highly recommend staying here. We stayed for a few nights following a cruise and enjoyed the proximity to all the fun things in town. read less