REVIEWS

Miguel at check in was very friendly and helpful. We arrived hours before Check in, they held our bags allowed... read moreMiguel at check in was very friendly and helpful. We arrived hours before Check in, they held our bags allowed use of rooftop and hotel facilities. Recommended great dining options. Room was met nice and cool, which was great after being out walking around. Bed comfortable, nice balcony. Will definitely stay again! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Best hotel in Old San Juan. I really enjoyed my stay. The room was clean, bed comfortable, water pressure was prefect and they had hot water.... read moreI really enjoyed my stay. The room was clean, bed comfortable, water pressure was prefect and they had hot water. The staff was super kind and attentive, we had an issue with the tv but they fixed the problem quickly. The location is amazing it is in the center of everything. We walked to restaurants and to El Morro, all walking distance. Since this is still during covid there weren’t many people out on the streets making noises. Also the rooms are sound proof! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Fun decor, Wonderful staff! We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The... read moreWe loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area.

The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage!

Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not get her name but she saved the day! More read less

Fantastic gem in the heart of Old San Juan From the moment we walked in to the moment we checked out the Casa Blanca hotel was AWESOME! Miguel at... read moreFrom the moment we walked in to the moment we checked out the Casa Blanca hotel was AWESOME! Miguel at the front desk was a ray of sunshine when we walked in! The rooms are quaint and comfortable. The location is great...walked to dinner and explored the city. I highly recommend staying here! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

After cruise stay We had 3 rooms, each was very different!! Beautiful hotel!! Close to bars and great restaurants. Will definitely come back!!... read moreWe had 3 rooms, each was very different!! Beautiful hotel!! Close to bars and great restaurants. Will definitely come back!! Very knowledgable staff!! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Wonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff &... read moreWonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

Great Location in Ild San Juan Employees were wonderfully accommodating especially Miguel at the front desk and Noah the bellman. We had Room 2A with a... read moreEmployees were wonderfully accommodating especially Miguel at the front desk and Noah the bellman. We had Room 2A with a small balcony overlooking Fortaleza Street, which was a wonderful place for morning coffee or an evening beer or wine. We did not eat in their restaurant, but found the rooftop sun lounge area very nice. We would definitely return to the CasaBlanca. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Charming and kinda artsy hotel A n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon... read moreA n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon Square, which was minutes away. As well as that part of San Francisco St. Clean, nice and helpful staff. Appreciated their recommendations on what to see, and do as well as dinner ideas.. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Loved this hotel! One of the best hotels we have ever stayed in! The customer service is excellent, the feel and look of... read moreOne of the best hotels we have ever stayed in! The customer service is excellent, the feel and look of the hotel is awesome and we loved our stay! The bar upstairs was an added bonus, so different and neat! They were so friendly and accommodating and when we come back to visit, this is where we will book! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

This hotel is excellent and in an excellent location. The room was spacious and well equipped. The only negative was... read moreThis hotel is excellent and in an excellent location. The room was spacious and well equipped. The only negative was the south section has no elevator. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Great architecture, rooms, and rooftops to hang out We were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high... read moreWe were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high ceilings, comfy bed and AC, and a balcony and windows. The wooden "curtains" also keep the room nearly blacked out.
Hotel itself was beautiful. The rooftops (one with soaking tubs, one with three hot tubs) was a great addition if you're looking to just relax with your travel buddies instead of going out to the Old San Juan bars
Location - easy walk to restaurants and bars in old San Juan. Great sports bar next door (Greengo's) we watched Euro finals at in case you want to catch some games read less

Loved this hotel! Perfect stay in old San Juan! Great location, comfy bed, such friendly and helpful staff! Cynthia at the front desk... read morePerfect stay in old San Juan! Great location, comfy bed, such friendly and helpful staff! Cynthia at the front desk was very warm and welcoming when we arrived and took the time with us to give her suggestions of where to eat in old San Juan. She gave us suggestions of a variety of places she thought we would enjoy. Also gave us suggestions for beaches to visit and good tips for visiting the rainforest. We felt very grateful for her time and kindness. read less

Totally love the hotel! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff who are helpful. They made great recommendations and know where everything is. The 1st night the TV... read moreVery friendly staff who are helpful. They made great recommendations and know where everything is. The 1st night the TV was acting up and they came right up and fixed it immediately. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Cute little hotel I loved starting here and would definitely recommend. It's an old style hotel with so much to offer if you... read moreI loved starting here and would definitely recommend. It's an old style hotel with so much to offer if you don't care about luxuries. Bed was so comfortable and everything was clean. I would stay here again and again! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Great stay. Very customer friendly. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy and clean Great place to stay with a very friendly staff. Excellent location in old San Juan centered in everything. Liked: Cleanliness,... read moreGreat place to stay with a very friendly staff. Excellent location in old San Juan centered in everything. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Highly recommend this little hotel in the heart of old San Juan The hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel,... read moreThe hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel, with beautiful views of the city from several spots. What's more is the staff were gracious! I injured my arm while in the city, they provided me with a bucket of ice and small plastic bags. Then after we checked out, we realized we had left something behind in the room. We called them from the airport. The item was found and they sent it to us (back to NY) and we received it the next week. I could not have been happier with their level of compassion and responsibility. read less

Wonderful, small hotel in the heart of Old San Juan. Excellent service from a friendly staff. Don’t miss the rooftop... read moreWonderful, small hotel in the heart of Old San Juan. Excellent service from a friendly staff. Don’t miss the rooftop view of the old city! Would be happy to stay here again on my next visit. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

hotel was clean, was really comfortable, the location is perfect is inside of old San Juan, but isn’t have parking,... read morehotel was clean, was really comfortable, the location is perfect is inside of old San Juan, but isn’t have parking, you have to walk a few square to parking Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Awesome hotel Loved the Hotel, staff and facilities. Great location, parking available 2 streets behind hotel with note from hotel rate $13... read moreLoved the Hotel, staff and facilities. Great location, parking available 2 streets behind hotel with note from hotel rate $13 for overnight. We will be back! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

The staff was amazing, very helpful with all our questions, even those not about the hotel. The rooms are beautiful... read moreThe staff was amazing, very helpful with all our questions, even those not about the hotel. The rooms are beautiful and comfortable. Off site parking is a little expensive but the location of the hotel is worth it I feel. I would rent and stay again Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Great, Unique Hotel Capturing the Spirit of Old San Juan From the unique decor (reflecting the Moroccan influence Spanish architecture), the comfortable rooms, and the staff which is unusually helpful... read moreFrom the unique decor (reflecting the Moroccan influence Spanish architecture), the comfortable rooms, and the staff which is unusually helpful (especially for Puerto Rico) - this was a great find. The location is perfect, next to to best restaurants in Old San Juan, and the rooftop terrace and baths are one of a kind. Will definitely be back! read less

This is a beautiful hotel that is well maintained. The tile floors in the common areas are stunning! The double... read moreThis is a beautiful hotel that is well maintained. The tile floors in the common areas are stunning! The double queen bed suites are very large and comfortable. The details and furnishings are spectacular. Walking from our cruise ship to here was a fairly easy walk. We were warmly greeted by the staff and invited to the rooftop deck while we waited for our room to be ready. Our stay during the governor protests is a testament to the hospitality and care given by the entire staff. We were kept informed and safe during an historic time. Our comfort and safety was tantamount to them. Old San Juan is a perfect place to rid yourself of sea legs and enjoy Puerto Rican hospitality. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Beautiful hotel in Old San Juan My husband and I spent the last night of our honeymoon here and it did not disappoint. First of all... read moreMy husband and I spent the last night of our honeymoon here and it did not disappoint. First of all it's in the perfect location if you want to be able to walk to any restaurant/shop in Old San Juan. The hotel is beautifully decorated and styled and is clean. My only complaint would be the musty smell in our room, I suppose this is probably standard in any of the hotel rooms around the area though. Staff was extremely kind and helpful. read less

Love it! Loved Old San Juan and Casablanca is right smack dab in the middle. Miquel at the front desk was amazing... read moreLoved Old San Juan and Casablanca is right smack dab in the middle. Miquel at the front desk was amazing in helping us find beaches and restaurants. The lobby looks like something out of the movie (which is playing) I would recommend this place for couples. Nothing to do for kids (no pool) And be sure your room has a window. We moved to 5F and it was a great room. Not any amazing view but that's what walking around is for, right?? Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Location was excellent. Very nice hotel for walking around old san juan. Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic property! The young lady at the front desk was absolutely amazing. She gave excellent recommendations for restaurants, and was... read moreFantastic property! The young lady at the front desk was absolutely amazing. She gave excellent recommendations for restaurants, and was just so accommodating. It’s such a cute little hotel, right in the middle of everything. Absolutely everything you could want to do in a short vacation is just a walk away. We will be staying here on future trips! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less