REVIEWS

What an eclectic hotel! So much fun! Vibrant, Great breakfast, great location! Liked: Cleanliness, staff & service, property conditions &... read moreWhat an eclectic hotel! So much fun! Vibrant, Great breakfast, great location! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Awesome hotel! A small boutique style hotel with a local feel right in the middle of Old San Juan. The... read moreAwesome hotel! A small boutique style hotel with a local feel right in the middle of Old San Juan. The cafe is open from 8am-1pm and serves really delicious food. The roof top has 3 hot tubs and a small seating area. If available, ask to stay on a top floor room. The rooms on the bottom floor especially near the elevator are extremely noisy. read less

If you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San... read moreIf you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San Juan. From the moment you enter you will go back in time and feel like it's 1900, but with excellent air conditioning. Each room we saw was well appointed and the artwork is great. We had room H9 which was upstairs and opened up onto the sun deck. We had easy access to the outdoor tubs, which seem cheesy, but after a long day of walking and sweating are the perfect way to soak out the aches and enjoy a beer. The breakfast is nothing spectacular, but a couple of eggs, yoghurt, toast and coffee was enough to get me moving and I didn't have go looking. The hotel has an understated luxury that I found more alluring than a big named, box hotel. There will be cats on the terrace, you will hear the neighbors dogs bark, not ever surface is level and the furniture is period. The hotel marries modern with antique in a manner that keeps you comfortable, yet allows you to embrace the classic. If you are staying in the old city, stay here. It will really complete the experience. read less

My husband and I stayed here for two nights on our tour of PR and loved it. Miguel was... read moreMy husband and I stayed here for two nights on our tour of PR and loved it. Miguel was extremely helpful, and it was a great location within OSJ. No elevator and small rooms - no matter - we packed light. Lots of character, rooms were clean and comfortable. Will definitely be returning. read less

Great location at Old San Juan, modern and eclectic decoration, very nice people receiving you! Liked: Cleanliness, staff & service,... read moreGreat location at Old San Juan, modern and eclectic decoration, very nice people receiving you! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Would stay again Perfect location, very clean, amazing hospitality. No housekeeping service bc of Covid, but definitely not a reason not to stay... read morePerfect location, very clean, amazing hospitality. No housekeeping service bc of Covid, but definitely not a reason not to stay here. We would definitely stay again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Great location. Friendly helpful staff. The bed was so comfortable. Have stayed at Casablanca several times. Liked: Cleanliness, staff &... read moreGreat location. Friendly helpful staff. The bed was so comfortable. Have stayed at Casablanca several times. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

These guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and... read moreThese guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and upon arrival were told they did not. They gave us a discount and made sure our every need was taken care of, had fans in the room, etc. Even carried our luggage up four flights with a smile.

My husband contacted them about our daughter's purse 3 days after leaving it at the hotel and they saved it for us for a week AND let us hang out at the hotel today while waiting on our flight.

Super friendly and the rooms (and building) are cool! The sunrise from the 6th floor rooftop is amazing! read less

Very bohemian, warm and cozy place. I liked everything about this place. Liked: Cleanliness, staff & service, amenities, property conditions... read moreVery bohemian, warm and cozy place. I liked everything about this place. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Very Rustic old charm. Fits well with cobblestone streets. Individual oversized bath tubs on roof for soaking. Unique rooms with... read moreVery Rustic old charm. Fits well with cobblestone streets. Individual oversized bath tubs on roof for soaking. Unique rooms with common balcony seating. Staff and service was fantastic. We absolutely loved it!! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Very friendly staff and the location of the hotel is excellent. Liked: Cleanliness, staff & service, property conditions & facilities,... read moreVery friendly staff and the location of the hotel is excellent. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Great location, and the room were very comfortable for my family of 4. Loved that you could walk everywhere and... read moreGreat location, and the room were very comfortable for my family of 4. Loved that you could walk everywhere and the staff was amazing! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Charming and kinda artsy hotel A n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon... read moreA n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon Square, which was minutes away. As well as that part of San Francisco St. Clean, nice and helpful staff. Appreciated their recommendations on what to see, and do as well as dinner ideas.. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

An excellent stop in Old San Juan ! Arrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went... read moreArrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went out of their way to help not only our party but other guests as well.
Denny made sure that we were not thirsty with his refreshing guava mimosas and other drinks. Our day started with freshly brewed coffee and a selection of food items which were customized. Our daily visits to the bar and restaurant were very satisfactory ! Denny and his staff, Francisco, Alondra and Christian provided outstanding service and a relaxed atmosphere. When leaving on our cruise we were so happy to have chosen the Casablanca Hotel and would definitely come back to visit ! Thank you guys for a memorable stay ! More read less

Charming, great location! Adorable hotel. Great staff. Perfect location for walking. Would definitely book again. This is a unique, boutique hotel with tons... read moreAdorable hotel. Great staff. Perfect location for walking. Would definitely book again. This is a unique, boutique hotel with tons of charm. If you’re looking for an authentic place to stay this is it. If you’re looking for a standard chain hotel look and feel, this is not it. read less

Affordable small hotel in Old San Juan! We ended our cruise and had one night in old San Juan. Perfect hotel, great location. Don’t miss the rooftop... read moreWe ended our cruise and had one night in old San Juan. Perfect hotel, great location. Don’t miss the rooftop deck! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

We came for breakfast in the lobby, and it was lovely. Hector was pleasant, courteous and attentive to my food... read moreWe came for breakfast in the lobby, and it was lovely. Hector was pleasant, courteous and attentive to my food allergies. We ordered two omelettes, a fruit bowl and coffee. I am not a frequent coffee drinker - this was the best coffee I've had.

The eggs came with a version of home fries that are better than, but closely related to potato chips. The fruit mix was fresh and had papaya. Recommended for ambiance, good food and nice staff. read less

I loved the artsy concept and the staff were super nice! I only stayed for a few hours, but totally... read moreI loved the artsy concept and the staff were super nice! I only stayed for a few hours, but totally loved the experience. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Centrally located so we could walk most everywhere. Rooms were spacious and clean. We stayed for breakfast both mornings, the... read moreCentrally located so we could walk most everywhere. Rooms were spacious and clean. We stayed for breakfast both mornings, the coffee is AMAZING!! I would definitely stay here again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Such a great location! Close to everything in Old San Juan. Felt safe the entire time! I tried booking again... read moreSuch a great location! Close to everything in Old San Juan. Felt safe the entire time! I tried booking again a week out since that's when we'd come back from our cruise, but to no surprise, they are already full. I will reserve more nights next time! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

old San Juan front desk was very helpful on every aspect. great location. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff &... read moreWonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Fantastic front desk and unreal location. When we come back to PR, we will for sure be staying here. Liked:... read moreFantastic front desk and unreal location. When we come back to PR, we will for sure be staying here. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Hotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for... read moreHotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for what I wanted. The tubs on the top floor came in very handy post race for soaking myself in epsom salt. Hotel is very beautiful inside and out and the Casablanca theme is well represented throughout the entire hotel! The hotel itself is centrally located and within walking distance to everything. I would highly recommended this hotel for a family stay also. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Right in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship... read moreRight in the heart of old San Juan! Walking distance to everything. We could even walk yo our cruise ship with our luggage. The desk clerk was so nice and the Hotel was even nicer than the pictures. We showed up a day before our cruise and enjoyed the Forts. They will also hold your luggage after you check out so you can explorer while you are waiting to board your cruise! The rooftop deck has outside bath tubs to relax while enjoying a bottle of wine. We will be back! read less

This is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little... read moreThis is only for the bar:

Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little Moroccan. Beautiful painted portraits on the wall.

Staff that greeted us outside said we would get a free shot just for coming in and we did. It was delicious! read less

Super fun and cozy hotel in old San Juan. Highly recommend staying here. We stayed for a few nights following... read moreSuper fun and cozy hotel in old San Juan. Highly recommend staying here. We stayed for a few nights following a cruise and enjoyed the proximity to all the fun things in town. read less

Everything was wonderful very nicely and clean Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff, definitely would stay again. Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel for the price Very nice people, all bilingual , vending machine allows you to use app or pay cash, they remote controlled air... read moreVery nice people, all bilingual , vending machine allows you to use app or pay cash, they remote controlled air conditioning , flat screen tv, stone bath on roof . The condition isnt the best but of course because ur in Viejo san juan so el edificio (the building )sta viejo (very old) Liked: Cleanliness, staff & service, room comfort read less