REVIEWS

Nice hotel. Central to all. Starbucks close by. Currently, bar and restaurant are closed for remodeling/expansion. Nice view form rooftop. Lobby is... read moreCentral to all. Starbucks close by. Currently, bar and restaurant are closed for remodeling/expansion. Nice view form rooftop. Lobby is very nice. Work desk is very small. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Short stay... but loved this boutique hotel!!! Our family stayed in one of the suites... very comfortable and lovely. Liked: Cleanliness, staff & service, property conditions &... read moreOur family stayed in one of the suites... very comfortable and lovely. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

My Family and I absolutely loved Casa Blanca. It's interior is very cool and unique. It has kind of a... read moreMy Family and I absolutely loved Casa Blanca. It's interior is very cool and unique. It has kind of a Boho/Moroccan feel. The locarion is perfect for walking just about anywhere in Old San Juan. Jorge works the front desk and he is really nice , super helpful and went the extra mile to accomidated us. The roof top tubs were also really neat. My girla got a kick out of them. The only down side is that being in the heart of Old San Juan, there was no hotel parking. We parked a couple blocks away and it was an easy walk. I would easily stay here again Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Wonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff &... read moreWonderful place to stay in the middle of old town San Juan - very comfortable room, Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Loved our stay at Casa Blanca! Very beautiful lobby and everything was so clean and fresh smelling! It's very conveniently... read moreLoved our stay at Casa Blanca! Very beautiful lobby and everything was so clean and fresh smelling! It's very conveniently located in old San Juan and the staff is nice and helpful. Loved sitting on the roof top terrace too! read less

Perfect central location for OSJ CasaBlanca hotel offers outstanding service and communication, a fantastic central location to be fully immersed in Old San Juan culture,... read moreCasaBlanca hotel offers outstanding service and communication, a fantastic central location to be fully immersed in Old San Juan culture, nice clean rooms, and a fabulous rooftop hangout. The only downside of our experience was the shower being in the bedroom without a fan made for a very humid room. Overall great value and would stay again. read less

We stayed here after our cruise for a few days Hotel staff is very friendly and helpful. Hotel is clean... read moreWe stayed here after our cruise for a few days Hotel staff is very friendly and helpful. Hotel is clean but only complaint is the beds need updating. Matress was not comfortable. Dont expect a Hilton as this is like a European hotel. Our room didn have a window but if you can ask for one that faces the front of the main street which has a balcony. Liked: Staff & service, property conditions & facilities, room comfort read less

Great spot! Beautiful hotel, with extremely friendly staff. Loved the rooftop!

The hotel is in a good location to walk all of Old San Juan. Every staff member we met was... read moreThe hotel is in a good location to walk all of Old San Juan. Every staff member we met was friendly and extremely helpful. We forgot a pair of glasses in our room. The hotel contacted us while we we’re traveling back home and has promised to send the glasses back to us via UPS. That’s excellent service! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Charming and Eclectic Service was super friendly and warm. They were able to accommodate my request for early check in and late checkout.... read moreService was super friendly and warm. They were able to accommodate my request for early check in and late checkout. Room was comfortable and the whole place is absolutely gorgeous. The shower was a little tricky to figure out and the floor could’ve been cleaner, but the Saharan Dust was in full swing so I won’t be harsh. Location is great! Was able to walk around, find amazing food. I’m from PR and Old San Juan was my stomping grounds for years, this hotel has now been added to my list of favorite spots. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

The staff is great, very friendly and helpful. Hotel is very well in old San Juan. Liked: Cleanliness, staff &... read moreThe staff is great, very friendly and helpful. Hotel is very well in old San Juan. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Great thematic hotel. Close to waterfront and many restaurants Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we... read moreWe booked CasaBlanca last minute due to our other reservation losing power (thanks Dorian!). I am so glad we ended up staying here. What a great boutique hotel. The decor was amazing, the hotel staff was very kind and helpful, and the location was unbeatable. I highly recommend staying here if you are looking for a unique stay. read less

Great Location & Outstanding Staff Stayed at CasaBlanca Hotel for two nights. The location could not of been better, in the center of Old San... read moreStayed at CasaBlanca Hotel for two nights. The location could not of been better, in the center of Old San Juan, walking distance to great restaurants and sites. The hotel staff outstanding A+++. I certainly recommend CasaBlanca Hotel and look forward to staying there again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

San Juan Gem Terrific location, walking distance to everything you want to do/see/taste, the Casa Blanca Hotel is a San Juan gem. It... read moreTerrific location, walking distance to everything you want to do/see/taste, the Casa Blanca Hotel is a San Juan gem. It is a converted textile factory, and they spared no expense to lux the design. We really loved our short stay and would recommend it again. The rooms are tiny but well appointed and the beds are comfortable. P.S. directly across the street is Marmalade Restaurant - the #1 Rated Restaurant in Puerto Rico. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

These guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and... read moreThese guys are incredibly accommodating. We knew it was likely the hotel would not have AC after the hurricane and upon arrival were told they did not. They gave us a discount and made sure our every need was taken care of, had fans in the room, etc. Even carried our luggage up four flights with a smile.

My husband contacted them about our daughter's purse 3 days after leaving it at the hotel and they saved it for us for a week AND let us hang out at the hotel today while waiting on our flight.

Super friendly and the rooms (and building) are cool! The sunrise from the 6th floor rooftop is amazing! read less

Loved the old world charm! We couldn’t have been happier with our stay!!! The staff was kind, funny, helpful and were great about making sure... read moreWe couldn’t have been happier with our stay!!! The staff was kind, funny, helpful and were great about making sure we got our lost luggage! The room was perfectly quirky and they made it comfortable for all 3 of us. Just forgot a blanket for the rollaway bed. Plenty of towels, shower was awesome and the rooftop baths are a must do item! The hotel is in the heart of Old San Juan and it was awesome to be able to walk to dinner and then the square. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Staying at Villa Herencia made my feel like a princess. My boyfriend and I had the pleasure of staying three... read moreStaying at Villa Herencia made my feel like a princess. My boyfriend and I had the pleasure of staying three nights here on a recent visit to Old San Juan. We first stayed two nights at the beginning of our trip and decided to stay an extra night at the end of our trip because we loved it so much. There are 8 rooms, each with a mix of contemporary and antique decor, some with high ceilings, exposed wooden beams and old floor tiles. The front desk staff was helpful and the breakfast was excellent. Breakfast is served in the dinning room with a high ceiling and exposed wood beams on a 16+ person table. I loved the eclectic mix of zebra stripped chairs, contemporary paintings and the chandelier above. Breakfast included coffee, tea, juice, cereal, yogurt, fruit and three different types of delicious fresh baked bread. Old San Juan is easily navigated by foot but if you need to park a car there is a lot close by run by El Convento that offers a special rate for guests of Villa Herencia. Other perks to Villa Herencia included the roof deck with shade, a sweet smelling courtyard, an avocado tree, luxurious beds and hearty AC systems in each room.. read less

Right in the middle of Old San Juan, nice historic building. Liked: Cleanliness, staff & service, property conditions & facilities

From the moment we arrived, we knew we had booked at a quality establishment. I would have preferred to have... read moreFrom the moment we arrived, we knew we had booked at a quality establishment. I would have preferred to have had parking at the hotel, but to be fair, I don't know if any of the hotels offer that. Beyond that our stay was pretty much perfect.

I dropped my wife off to get us checked in and find out about parking. She had me circle back around and waited outside with the guy that was checking us in. He directed me to park in the alley so we could unload. He took all of our stuff in and got us squared away while we took off and went to explore some more.

When we came back, he remembered our names, asked us how we were doing, recommended places to eat close by, and just made us feel welcome. Gave us the full rundown of the hotel and the two elevators and the areas they service. Told us how to get to the roof top balcony, etc. The staff were all friendly and eager to help with anything we needed. They offered towels for taking to the beach as well.

With COVID protocols in place, they didn't offer cleaning services (not many hotels do), but you could get restocked on anything you needed at the front desk.

Check out was easy and there were no hidden fees. We were really pleased with our selection to stay here and wouldn't hesitate to come back here if we decided to stay in Old San Juan again. read less

Hotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for... read moreHotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for what I wanted. The tubs on the top floor came in very handy post race for soaking myself in epsom salt. Hotel is very beautiful inside and out and the Casablanca theme is well represented throughout the entire hotel! The hotel itself is centrally located and within walking distance to everything. I would highly recommended this hotel for a family stay also. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

We love it there! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops,... read moreCasa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops, attractions, and restaurants within walking distance. The staff was polite and friendly upon checking in the young woman greeted me and provided more resources about places I should visit. I stayed for 5 days and my experience was pleasant. I will stay at Casa Blanca when visiting again.

Casa Blanca also has a cafe but their renovating and closed for a few months 🙁 read less

CasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived... read moreCasaBlanca Hotel made our vacation in Old San Juan feel less like a visit and more like we had lived in the area for years. Its location in the center of the city made everything within walking distance, from top restaurants to bars to historic places to visit. The room was quaint and cozy and the decor in the lobby was so quirky and eclectic. The front desk was helpful and gave us recommendations on places to see, food to eat, and bars to stop by at. There is no doubt I'll recommend this hotel to friends and family if they ever visit PR! read less

Great place to relax and get away!! The staff was amazing. Always super friendly and incredibly helpful, providing great recommendations of things to do and places to... read moreThe staff was amazing. Always super friendly and incredibly helpful, providing great recommendations of things to do and places to see all around Puerto Rico. They want to show off their great island and ensure visitors leave loving the island too. The rooftop lounge area was nicely furnished and provided great views, and the large stone bathtubs were a great way to relax to escape the afternoon heat or enjoy a quiet evening. The hotel is in a great location close to restaurants, bars, shops, one of the historical forts, and the pier. Everything in Old San Juan is in walking distance, so anything that isn’t close is no more than a 10 minute walk away! My one minor complaint is that the shower water pressure fluctuated a lot, but the water was warm. I’m not sure if this was because the room was on an upper floor or similar across the whole hotel. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Excellent location We loved Casablanca The staff was friendly and all their recommendations were on point.

overnight in San Juan Excellent hotel, great location , good restaurants around the area Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS! Exactly what I was expecting from the photos posted on site. I’m sometimes “hard to please” as my husband would... read moreExactly what I was expecting from the photos posted on site. I’m sometimes “hard to please” as my husband would describe, and I did request to change rooms because of elevator noise. The hotel staff was very understanding and accommodating. I have zero complaints! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Casablanca el clásico Pleasant and professional service in a creative atmosphere, near everything. Great stay Liked: Cleanliness, staff & service, property conditions &... read morePleasant and professional service in a creative atmosphere, near everything. Great stay Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Best hotel in Old San Juan. I really enjoyed my stay. The room was clean, bed comfortable, water pressure was prefect and they had hot water.... read moreI really enjoyed my stay. The room was clean, bed comfortable, water pressure was prefect and they had hot water. The staff was super kind and attentive, we had an issue with the tv but they fixed the problem quickly. The location is amazing it is in the center of everything. We walked to restaurants and to El Morro, all walking distance. Since this is still during covid there weren’t many people out on the streets making noises. Also the rooms are sound proof! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less