REVIEWS

Amazing! We felt welcomed from the moment we walked into the hotel. The layout was great the staff were amazing very... read moreWe felt welcomed from the moment we walked into the hotel. The layout was great the staff were amazing very helpful and knowledgeable. The rooftop terrace is a must at night it’s so beautiful. We will definitely be coming back!. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Wonderful hotel! We absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The... read moreWe absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The rooms were really clean and nicely laid out. Loved the location. The hot tubs on the rooftop are amazing. If you are looking to stay in old San Juan, this is the place! read less

Miguel at check in was very friendly and helpful. We arrived hours before Check in, they held our bags allowed... read moreMiguel at check in was very friendly and helpful. We arrived hours before Check in, they held our bags allowed use of rooftop and hotel facilities. Recommended great dining options. Room was met nice and cool, which was great after being out walking around. Bed comfortable, nice balcony. Will definitely stay again! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Great architecture, rooms, and rooftops to hang out We were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high... read moreWe were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high ceilings, comfy bed and AC, and a balcony and windows. The wooden "curtains" also keep the room nearly blacked out.
Hotel itself was beautiful. The rooftops (one with soaking tubs, one with three hot tubs) was a great addition if you're looking to just relax with your travel buddies instead of going out to the Old San Juan bars
Location - easy walk to restaurants and bars in old San Juan. Great sports bar next door (Greengo's) we watched Euro finals at in case you want to catch some games read less

Highly recommend CasaBlanca Hotel We just returned from a great trip to PR! We chose CasaBlanca Hotel because of its premium location - and... read moreWe just returned from a great trip to PR! We chose CasaBlanca Hotel because of its premium location - and weren't disappointed. Everything in Old San Juan was truly just steps away. The staff was friendly and the room type we selected (a premium suite) was perfect for my husband and I and our two children. I also loved the decor and charm of this somewhat eclectic hotel. The sitting area and bathtubs on the roof were nice features as well. Another great perk of staying at this hotel was the parking garage discount. (You have to ask for it). The savings were significant - over $50 each 24 hours we parked. We only had 2 complaints during our stay: Perhaps it was due to Covid-19 precautions, but we didn't have daily room cleaning, which was a little disappointing. However, there was a large trash bin close to our room, so we emptied our own trash on a daily basis. That said, the floors could have used a good sweeping every day. Also, while we were hardly in the room except to sleep at night, the t.v. wasn't working. We would've liked to catch the local news or another show but the only stations available were either movies geared towards young children or porn. Neither were appropriate for our family, so we didn't watch any t.v. If you're looking for a luxurious hotel with all the bells & whistles, this probably isn't the one for you. However, if you want to be central to all OSJ has to offer - and in a comfortable space, we highly recommend CasaBlanca! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

My husband and I stayed here for two nights on our tour of PR and loved it. Miguel was... read moreMy husband and I stayed here for two nights on our tour of PR and loved it. Miguel was extremely helpful, and it was a great location within OSJ. No elevator and small rooms - no matter - we packed light. Lots of character, rooms were clean and comfortable. Will definitely be returning. read less

Nice hotel near everything staff nice and pleasant Liked: Cleanliness, staff & service, property conditions & facilities

Hands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled,... read moreHands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled, not only is the location absolutely perfect but this hotel has a great staff helped us with every answer to every question and meet or every needs. Beautifully designed with the addition of the roof top terrace to put a cherry on top. The only thing I was disappointed in is the bar not being opened. I could of used a few night caps. read less

Great place to stay in Old San Juan The CasaBlanca Hotel is a quaint eclectic boutique hotel. Famous for their rooftop bath tubs. Rooms are small as in... read moreThe CasaBlanca Hotel is a quaint eclectic boutique hotel. Famous for their rooftop bath tubs. Rooms are small as in most old downtown hotels. Facility was clean and staff was great. Old San Juan is fun to explore but beware driving and parking in the area can be difficult and is paid parking everywhere. Lots of restaurants and shops in walking distance. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

The staff was nothing but amazing super helpful. Thank you Casa Blanca staff next trip I be sure to return... read moreThe staff was nothing but amazing super helpful. Thank you Casa Blanca staff next trip I be sure to return I’m a very happy customer and sure will recommend to friends and family! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

Stay in old San Juan👍 Great experiance,thanks to the hotel staff for their suggestions about restaraunts and shopping. The location is perfect. If you're looking... read moreGreat experiance,thanks to the hotel staff for their suggestions about restaraunts and shopping. The location is perfect. If you're looking for old world charm this is the place to stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Casa Blanca Quaimt beautiful well done with excellent staff and manager Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel! A small boutique style hotel with a local feel right in the middle of Old San Juan. The... read moreAwesome hotel! A small boutique style hotel with a local feel right in the middle of Old San Juan. The cafe is open from 8am-1pm and serves really delicious food. The roof top has 3 hot tubs and a small seating area. If available, ask to stay on a top floor room. The rooms on the bottom floor especially near the elevator are extremely noisy. read less

Quality Service The hotel staff and the room we’re exceptional. We were able to check in early without an issue. ... read moreThe hotel staff and the room we’re exceptional. We were able to check in early without an issue. Our room had a balcony which added to the romantic ambience. Parking is a little inconvenient as it’s a short little walk, but hotel guests get a discount and it’s a safe and secure place to park. There is limited street parking. read less

Had a 3 night stay. We wanted a boutique hotel right in the heart of Old San Juan ans it... read moreHad a 3 night stay. We wanted a boutique hotel right in the heart of Old San Juan ans it delivered.. Lobby is well appointed and matches the vibe of the area. Our room was exactly what we expected and was well maintained. All the staff was very helpful and friendly.. Miguel is a great employee and he was always helpful and a genuine friendliness about him. We will return. read less

Great location. Friendly helpful staff. The bed was so comfortable. Have stayed at Casablanca several times. Liked: Cleanliness, staff &... read moreGreat location. Friendly helpful staff. The bed was so comfortable. Have stayed at Casablanca several times. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

The hotel staff was wonderful. The location was ideal for shopping and going to restaurants, as well as the Fort,... read moreThe hotel staff was wonderful. The location was ideal for shopping and going to restaurants, as well as the Fort, and the churches. Great place. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Beautiful!! Wonderfully quaint establishment and very helpful and friendly staff! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Fantastic location at a good price in Old San Juan Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No parking. You have to park in a parking garage and the daily fee is $13.00 Liked: Cleanliness, staff &... read moreNo parking. You have to park in a parking garage and the daily fee is $13.00 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

This place is absolutely eccentric and lovely. The decor throughout the hotel is absolutely beautiful along with the antique furnishings... read moreThis place is absolutely eccentric and lovely. The decor throughout the hotel is absolutely beautiful along with the antique furnishings in each room. Staff is nice and helpful and the location is very convenient. Liked: Cleanliness, staff & service, property conditions & facilities read less

The room was very comfortable and the staff was excellent. Would recommend for a trip to Old San Juan.

Sup Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I discovered the Casa Blanca 6 years ago when searching on line for a nice place to stay in Old... read moreI discovered the Casa Blanca 6 years ago when searching on line for a nice place to stay in Old San Juan at the end of an 11 day cruise. We liked the homage to one of our favorite movies and the boutique look. It exceeded all our expectations! I was a professional traveler for 20 yrs prior to COVID and I know what makes a fine hotel.
The Casa Blanca has become one of our fondest memories. So much so that it motivated us to book another cruise from San Juan this March and I just finished making reservations for stays before and after the sailing.
Regarding some of the negative comments:
1. Parking: Don't bring a car. I don't rent a car when I stay in Manhattan either. 2. Elevator: There was no elevator the first time I stayed there. It took 2 years to build it into this very old building. Given the infrastructure and hurricane issues on the island, my expectations of reliability are discounted. Consider what the staff and general population have had to deal with having COVID follow Hurricane Maria. read less

Beautiful hotel in an awesome location, charming and romantic for couples, very comfortable room. Our air conditioning temporarily broke and... read moreBeautiful hotel in an awesome location, charming and romantic for couples, very comfortable room. Our air conditioning temporarily broke and they immediately fixed it. The front desk gave great recommendations for souvenirs and where to eat. Very friendly. They even validated our parking. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Beautiful and great location. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very small, but very cute hotel. very friendly stuff. Perfect location. I'm glad we stayed there. Liked: Cleanliness, staff &... read moreVery small, but very cute hotel. very friendly stuff. Perfect location. I'm glad we stayed there. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

Nice hotel. Centrally located. Located in the historic district. No parking at the hotel but a few minutes away in a parking garage for... read moreLocated in the historic district. No parking at the hotel but a few minutes away in a parking garage for $4. Hotel staff were great and very helpful. Thank you Miguel. You can walk basically to anywhere in the area. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less

Professional and super friendly staff take care of every detail for your comfort. The staff make you feel at home.... read moreProfessional and super friendly staff take care of every detail for your comfort. The staff make you feel at home. Miguel and the night shift, Michael are top notch and a true asset to this hotel. You will want to take your room’s bed home with you. Rooms are individually air controlled. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less