Lisa, Bronx, Ny
The hotel was beautiful, very clean and sanitized. The hotel staff was very warm, welcoming and helpful, Also bilingual for... read moreThe hotel was beautiful, very clean and sanitized. The hotel staff was very warm, welcoming and helpful, Also bilingual for those who are not. The room was cozy. The location is great! I also liked the view from the roof top, and I loved the roof top stone bath. Breakfast was delicious, and not very expensive at all. I will highly recommend this hotel, and I will stay here again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
7/15/2020 Verified traveler
LOCATION! Location is very convenient and close to all the shops and restaurants. Everything is walking distance (El Morro, San Cristobal... read moreLocation is very convenient and close to all the shops and restaurants. Everything is walking distance (El Morro, San Cristobal Castle etc). The hotel offers a discounted parking for about $18 a day however if you don't mind walking a couple of blocks you find a $3 per day public parking (ask the name at the reception attendant) The hotel is a bit old however it is very detailed decorated. The rooftop views and the bathtubs were quite unique. We booked the 2 bedroom for our fam and the master room had a small shared balcony to the street which was very tranquil at night and morning to have a cup of wine or coffee. The staff is very courteous and friend and always willing to help. Overall, I will recommend Casa Blanca for a couple of family trip!! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
8/22/2019 Verified traveler
Highly recommend room with balcony! Over looks cultural streets that you could stare at for hours, good noise instillation and... read moreHighly recommend room with balcony! Over looks cultural streets that you could stare at for hours, good noise instillation and a rooftop balcony perfect for watching the sunrise. Atm also very convenient. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
2/03/2021 Michael
A great hotel in the Old Town. Near shopping, groceries and excellent restaurants. The staff were warm and the room... read moreA great hotel in the Old Town. Near shopping, groceries and excellent restaurants. The staff were warm and the room was clean and comfortable. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
3/09/2020 Verified traveler
Hotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for... read moreHotel met and exceeded all my needs. I was in town for the LoLa Challenge. The room was excellent for what I wanted. The tubs on the top floor came in very handy post race for soaking myself in epsom salt. Hotel is very beautiful inside and out and the Casablanca theme is well represented throughout the entire hotel! The hotel itself is centrally located and within walking distance to everything. I would highly recommended this hotel for a family stay also. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
9/14/2019 Denise H
Immaculate Beautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay... read moreBeautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay was a huge room with a sitting area. (See picture.). We had to carry our luggage up stairs though to get to it. The second stay (a week after we came back from our cruise) provided a very small room which was hard to maneuver around 5 pieces of luggage. We were able to use the elevator to access our room then though. Staff was helpful. Checking in and out was a breeze. We were able to drop off our luggage until check-in in a small room off the lobby which was great for our timing. read less
6/27/2019 Rosalind J.
This is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was... read moreThis is a very quaint hotel, centrally located to food, entertainment and shopping in Old San Juan. The staff was friendly and the their service extends beyond just your stay! We were able to leave our bags after checkout and stop in to use the restroom and rooftop lounge when we returned from our cruise.
It is within walking distance to one cruise port, but not the other, so check your port location if you're staying here for a cruise. This location isn't ideal if you plan to stay in the hotel all day, it's small with not a lot of amenities, but there were just enough to make the experience memorable. We'll be back! read less
8/04/2018It is within walking distance to one cruise port, but not the other, so check your port location if you're staying here for a cruise. This location isn't ideal if you plan to stay in the hotel all day, it's small with not a lot of amenities, but there were just enough to make the experience memorable. We'll be back! read less
Jessica
It was wonderful the room was beautiful and clean and the staff soo nice and hospitable 😃and the hotel it’s... read moreIt was wonderful the room was beautiful and clean and the staff soo nice and hospitable 😃and the hotel it’s beautiful 😍 and it’s close to everything 🌴in Viejo San Juan ☺️ Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
7/10/2019 Giovanni, Fort Lauderdale, FL
I loved the room balcony, the rooftop stone baths and the customer service was impeccable! The front desk was awesome.... read moreI loved the room balcony, the rooftop stone baths and the customer service was impeccable! The front desk was awesome. A young lady was very accommodating and answered every single question we had with patience. Bravo! I also forgot to mention that the location is one of the best. It is in the heart of it all. The hotel was both modern yet had a very historic feeling to it. Exactly what you need for a night in el viejo San Juan. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
11/29/2020 jackiehI627VC
Wonderful hotel! We absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The... read moreWe absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The rooms were really clean and nicely laid out. Loved the location. The hot tubs on the rooftop are amazing. If you are looking to stay in old San Juan, this is the place! read less
8/04/2021 Steve&Cheryl, HOUSTON, Texas
Nice hotel. Centrally located. Located in the historic district. No parking at the hotel but a few minutes away in a parking garage for... read moreLocated in the historic district. No parking at the hotel but a few minutes away in a parking garage for $4. Hotel staff were great and very helpful. Thank you Miguel. You can walk basically to anywhere in the area. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
5/22/2018 jlantern3
Wonderful Hotel We stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks... read moreWe stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks from the cruise port=excellent.. We arrived and were greated by friendly staff. The bellhop helped us with our luggage. We stayed on the fourth floor two room Superior Suite with a balcony overlooking the street below. Great room indeed=kids loved having their own room and I loved the balcony. The rooftop lounge area was so relaxing. We'd sit up there watching the nightlife below. The lobby was very stunning. clean, modern, with Casablanca always playing. If you want a beautiful hotel in the heart of historic city)everything easy walk away) and one that is super close to cruise port==stay at this charming hotel. read less
7/13/2019 Amanda, Pittsburgh
Ni e location and friendly staff Recently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff... read moreRecently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff held our luggage all day while we went off to site see which was a huge life saver. The hotel itself was very centrally located to everything we wanted to do/see. The staff also gave great recommendations for food and sites. The room itself was great and very charming. I would highly recommend staying as we would stay again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
4/17/2018 Sarah T
Loved our stay at Casa Blanca! Very beautiful lobby and everything was so clean and fresh smelling! It's very conveniently... read moreLoved our stay at Casa Blanca! Very beautiful lobby and everything was so clean and fresh smelling! It's very conveniently located in old San Juan and the staff is nice and helpful. Loved sitting on the roof top terrace too! read less
12/30/2021 Verified traveler
One of the most amazing hotels I’ve been to. Room was great, people were friendly, I want to go back,... read moreOne of the most amazing hotels I’ve been to. Room was great, people were friendly, I want to go back, my girl loved it, and so did I Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
5/27/2021 Gloria, Miami
Nice Welcoming great Clean and comfortable room. The customer service was Awesome Liked: Cleanliness, staff & service, property conditions & facilities,... read moreWelcoming great Clean and comfortable room. The customer service was Awesome Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
2/06/2018 steve
Would stay again Perfect location, very clean, amazing hospitality. No housekeeping service bc of Covid, but definitely not a reason not to stay... read morePerfect location, very clean, amazing hospitality. No housekeeping service bc of Covid, but definitely not a reason not to stay here. We would definitely stay again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
5/20/2021 Iris
Charming and Eclectic Service was super friendly and warm. They were able to accommodate my request for early check in and late checkout.... read moreService was super friendly and warm. They were able to accommodate my request for early check in and late checkout. Room was comfortable and the whole place is absolutely gorgeous. The shower was a little tricky to figure out and the floor could’ve been cleaner, but the Saharan Dust was in full swing so I won’t be harsh. Location is great! Was able to walk around, find amazing food. I’m from PR and Old San Juan was my stomping grounds for years, this hotel has now been added to my list of favorite spots. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
7/13/2020 Christopher
2 night pre-cruise stay Historic, unique older hotel with some modern amenities. Smaller rooms with balconies were great just not alot of room to... read moreHistoric, unique older hotel with some modern amenities. Smaller rooms with balconies were great just not alot of room to navigate with luggage. Rooftop area was very cool, we were able to see cruise ships arrive and depart. No pool but you have to try the tubs on the roof. Totally a have to try at least once.Staff was very friendly and helpful. They gave us recommendations for dinner and street food favorites. Breakfast downstairs was very enjoyable. Liked: Cleanliness, staff & service read less
9/16/2019 Christine
What an eclectic hotel! So much fun! Vibrant, Great breakfast, great location! Liked: Cleanliness, staff & service, property conditions &... read moreWhat an eclectic hotel! So much fun! Vibrant, Great breakfast, great location! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
1/13/2020 Jenn, Baltimore, MD
Cute, small boutique hotel in Old San Juan The hotel is nicely decorated and it offers all the main things you need for a pleasant stay. Conveniently located... read moreThe hotel is nicely decorated and it offers all the main things you need for a pleasant stay. Conveniently located in the heart of Old San Juan and close enough to the main parking lot. This is our second stay at Casablanca Hotel and the highlight of our stay is always the staff, particularly MIGUEL is the coolest, hippest, friendliest and helpful, receptionist. Since my first call, he was able to address my concerns politely and effectively without losing the human touch. While at the hotel, he always offered great restaurant and bar recommendations and provided a great authentic and honest smile. "Keep up the good work, man" Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
1/06/2018 Voyager06916424283
Great architecture, rooms, and rooftops to hang out We were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high... read moreWe were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high ceilings, comfy bed and AC, and a balcony and windows. The wooden "curtains" also keep the room nearly blacked out.
Hotel itself was beautiful. The rooftops (one with soaking tubs, one with three hot tubs) was a great addition if you're looking to just relax with your travel buddies instead of going out to the Old San Juan bars
Location - easy walk to restaurants and bars in old San Juan. Great sports bar next door (Greengo's) we watched Euro finals at in case you want to catch some games read less
7/24/2021Room was great, high... read moreWe were lucky to get 3 weeknights here last minute, the place is normally booked up.
Room was great, high ceilings, comfy bed and AC, and a balcony and windows. The wooden "curtains" also keep the room nearly blacked out.
Hotel itself was beautiful. The rooftops (one with soaking tubs, one with three hot tubs) was a great addition if you're looking to just relax with your travel buddies instead of going out to the Old San Juan bars
Location - easy walk to restaurants and bars in old San Juan. Great sports bar next door (Greengo's) we watched Euro finals at in case you want to catch some games read less
Maricelis, Quebradillas , PR
Excelente Es un hotel que está ubicado en el corazón del viejo San Juan, una tremenda localización. Es un hotel antigualla... read moreEs un hotel que está ubicado en el corazón del viejo San Juan, una tremenda localización. Es un hotel antigualla con toque elegante y un personal muy atento. Lo que más nos gustó por la excelente atención del personal. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
3/03/2018 Alexandra, Richmond, Texas
This is the 1st hotel I always try to book whenever I visit Puerto Rico. The price is always reasonable,... read moreThis is the 1st hotel I always try to book whenever I visit Puerto Rico. The price is always reasonable, I like to location in OSJ near the garages . This property is consistent in their, cleanness, working AC, hot water and attentiveness. The staff is always helpful and sweet. I travel mostly by myself and I feel safe in the property. If you are seeking a strategic place in OSJ this is it. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
7/19/2020 Jay
Great hotel - location and service +++ We had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's... read moreWe had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's in a great location in Old San Juan - close to many restaurants, clubs, sights. The rooms were very nicely decorated and comfortable. A couple were on the smaller size, but typical for the area. I was most impressed with their rapid reply to our email/contacts since we had two other hotels cancel our reservations due to the hurricane/FEMA situation. Their front desk staff was excellent and it was also nice to have them hold our luggage after check-out so that we could spend more time in the city before going to the cruise ship. I highly recommend CasaBlanca for their "personal touch" and quality service. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
1/15/2018