Beth, Georgia Avatar
Beth, Georgia
We loved this hotel and the staff was nice. They have a cool rooftop terrace and the bed was comfy. Only downside was the elevator being out of commission for repairs. But I would definitely recommend this spot for the charm, location, etc. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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11/13/2018
Susan, Rhinelander Avatar
Susan, Rhinelander
Great staff. Very helpful and caring. The elevators were not working 😜 Staff helped get luggage up the stairs. Liked: Cleanliness, staff & service
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12/16/2019
BradS922 Avatar
BradS922
5 star rating
Fab Boutique Hotel in Old San Juan Casa Blanca really is a fun, unique boutique hotel. There are 2 different mini towers, 3 and 5 floors of rooms. Each tower adds a roof deck with Old San Juan views. Atop the 3 story tower are 3 individual, 4-person hot tubs, just like you'd buy and install at home. Atop the 5 story tower are of course better views, more furniture with shade and 4 claw foot tubs with water connections. Fill them up and soak at your leisure. The rooms are European small, some with frosted windows only facing interior hallways. The lobby is equally small with a restaurant breakfast area adjacent, but well-appointed and comfortable. Staff were friendly. Excellent location. More
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3/07/2022
Gloria, Miami Avatar
Gloria, Miami
Nice Welcoming great Clean and comfortable room. The customer service was Awesome Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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2/06/2018
Hector J. Avatar
Hector J.
Lockdown layover Great location, great room for quick stay before flight out and helpful advice for food during quarantena (lockdown).We'll be back ! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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4/25/2020
George, Phoenix Avatar
George, Phoenix
...a beauty in the heart of old San juan I’ve stayed here three different years and can recommend this place! The staff is great. The facility is charming and in a perfect location. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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1/02/2018
Theresa, olivebridge Avatar
Theresa, olivebridge
Awesome Excellent location, I never felt uncomfortable walking at night, great food near by. We were there to visit my son who is stationed at Sector San Juan with The US Coast Guard Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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3/06/2018
Alan Avatar
Alan
Sweet Spot of San Juan What a perfect place to stay! The staff was amazing and very helpful, the rooms were cute and had a local flavor, It is in the heart of old San Juan! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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1/30/2019
Chas, Denver co Avatar
Chas, Denver co
Love The staff.. Super friendly n helpful.. Like them alot Liked: Cleanliness, property conditions & facilities, room comfort
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10/20/2018
Verified traveler Avatar
Verified traveler
Perfect Location in Viejo San Juan Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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5/12/2021
GinnyG, Miinneapolis Avatar
GinnyG, Miinneapolis
Lovely room, cool and convenient in Old San Juan. Easy walk to everywhere. Fabulous staff, great English, fresh sheets every day (great on a beach vacation), always free filtered ice water to refill your bottles in the lobby, Touches of the namesake movie everywhere. Fun giant cabana tubs on top deck with view of city, and very reasonable rates! A four-star stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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9/23/2018
Charlie Cuba, Cuba and Chicago Avatar
Charlie Cuba, Cuba and Chicago
NICE PLACE LOVE THE STAFF If you are looking for a place to stay in the Old San Juan area and you dont need to have all the extras you will never use during your stay at the overpriced hotels - This is the place, nice, clean, nearby everything in Old San Juan. Most of all personalized services, great staff, helpful and willing to take care of all your needs on your visit to Puerto Rico. This is what you want. Because you are not going to do more than sleep in a hotel in Old San Juan. I loved it, my grandkids loved it and I will return. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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4/05/2018
Jay Avatar
Jay
Great hotel - location and service +++ We had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's in a great location in Old San Juan - close to many restaurants, clubs, sights. The rooms were very nicely decorated and comfortable. A couple were on the smaller size, but typical for the area. I was most impressed with their rapid reply to our email/contacts since we had two other hotels cancel our reservations due to the hurricane/FEMA situation. Their front desk staff was excellent and it was also nice to have them hold our luggage after check-out so that we could spend more time in the city before going to the cruise ship. I highly recommend CasaBlanca for their "personal touch" and quality service. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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1/15/2018
Verified traveler Avatar
Verified traveler
Great Stay! The hotel is very nice and has a great view from the roof! However, the rooms do not have windows. Liked: Cleanliness, staff & service, property conditions & facilities
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4/27/2018
GARY, Baltimore Avatar
GARY, Baltimore
Fabulous stay at the Casablanca Great central location to food and drink Beautiful roof top deck to enjoy a cocktail Rooms spacious and clean Staff very friendly and helpful Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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7/03/2019
Pat D. Avatar
Pat D.
5 star rating
We stayed here for several days recently. Everything was extremely clean, and the staff were very friendly. We got stuck in the curfew with the virus going around, and the staff accommodated us and gave us a refund for the days we weren't able to stay, because we had to leave early. Air conditioners are ice cold, and rooms are higher quality than others have posted. Rooftop is great to hang out on, with nice tubs to soak in as well. The hotel is right in the middle of the action in Old San Juan, and has a very historical feel. Only a 10 minute walk from a very nice beach across from the capital building. A++++ we will be back!
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3/21/2020
Christine Avatar
Christine
What an eclectic hotel! So much fun! Vibrant, Great breakfast, great location! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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1/13/2020
DianaandMichael, Colorado Avatar
DianaandMichael, Colorado
This hotel is a true gem! We loved the unique decor throughout, and the rooftop terrace provided a great vista. Located very central so walking distance to all of Old San Juan. Several restaurants within 2-3 blocks, as is Walgreens and a grocer. All of this plus an on site breakfast restaurant which turns out to be superb. To top it off, the customer service was 10 out of 10! We were genuinely greeted every time we entered or exited the lobby. Neighborhood felt secure, but for added safety, doors are monitored and only electronically opened by staff. We have stayed in San Juan many times, and have paid both much more and less. We absolutely felt we received our best value at Hotel Casablanca. (We did stay in an upgraded King room) Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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8/05/2020
Kim S. Avatar
Kim S.
5 star rating
Absolutely nice people, friendly service. The decor of the hotel is fab of the fab, almost feel like lost in 16th century Europe with a hint of Caribbean. Really made my first day in San Juan! Oh, good price and good location as well~
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12/08/2016
Anita Avatar
Anita
Everything was perfect Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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11/04/2018
Iby111 Avatar
Iby111
5 star rating
Perfect location Located in the heart of old San Juan you can walk to all historic attractions. The hotel makes you feel welcome because is very nice decor, it has elevator, rooms are very nice, clean and really comfortable bed. Totally recommend it.
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2/10/2021
Alix Magner Avatar
Alix Magner
Cute hotel right in the center of Old San Juan
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7/13/2017
jlantern3 Avatar
jlantern3
5 star rating
Wonderful Hotel We stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks from the cruise port=excellent.. We arrived and were greated by friendly staff. The bellhop helped us with our luggage. We stayed on the fourth floor two room Superior Suite with a balcony overlooking the street below. Great room indeed=kids loved having their own room and I loved the balcony. The rooftop lounge area was so relaxing. We'd sit up there watching the nightlife below. The lobby was very stunning. clean, modern, with Casablanca always playing. If you want a beautiful hotel in the heart of historic city)everything easy walk away) and one that is super close to cruise port==stay at this charming hotel.
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7/13/2019
Don, N. California Avatar
Don, N. California
Very Rustic old charm. Fits well with cobblestone streets. Individual oversized bath tubs on roof for soaking. Unique rooms with common balcony seating. Staff and service was fantastic. We absolutely loved it!! Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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5/11/2019
Martin, Miami Avatar
Martin, Miami
Clean, comfortable room, great staff! Definitively will be coming again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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4/14/2020
Rhonda, Washington, DC Avatar
Rhonda, Washington, DC
Professional and super friendly staff take care of every detail for your comfort. The staff make you feel at home. Miguel and the night shift, Michael are top notch and a true asset to this hotel. You will want to take your room’s bed home with you. Rooms are individually air controlled. Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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11/25/2019
Darya, Los Gatos Avatar
Darya, Los Gatos
Very small, but very cute hotel. very friendly stuff. Perfect location. I'm glad we stayed there. Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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10/25/2019
robert Avatar
robert
VERY DIFFERENT HOTEL- LOVED IT.NOT FOR EVERYBODY great place. very unique and cozy. location is terrific. Miguel at the front desk bends over backwards to please the guests. the continuous running of the movie Casablanca with Bogart and Bacall just takes you back to that period. one observation is that the bar or cafe area is closed and it will be a HUGE PLUS for them to reopen. Its nice not to make your coffee in the morning. ( they have it in room but...) For sure I will stay here again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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5/01/2018
Andrew Avatar
Andrew
Great place to stay We loved the place! Miguel at the front desk was so awesome when we checked in and was extremely helpful with anything we needed. The place was very convenient and the rooms were nice as well. I would definitely stay there again.
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8/30/2018
Jscar720, New Orleans Avatar
Jscar720, New Orleans
Very enjoyable 2 day stay. Breakfast was very awesome Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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3/11/2020