Great location clean rooms great staff Hotel is great , so clean , staff is great , rooms were so cold and always clean , I... read moreHotel is great , so clean , staff is great , rooms were so cold and always clean , I loved it ! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
8/12/2018
Great location, fantastic rooftop, nice restaurant and bar. Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12/08/2019Great place in the middle of Old San Juan! The staff were so very friendly and helpful. Our room was large with a balcony. We enjoyed the rooftop at... read moreThe staff were so very friendly and helpful. Our room was large with a balcony. We enjoyed the rooftop at night. Our son and his wife used the hot tubs and they liked that. It’s also nice there is a small bar and a restaurant for breakfast. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
1/04/2020The staff was nothing but amazing super helpful. Thank you Casa Blanca staff next trip I be sure to return... read moreThe staff was nothing but amazing super helpful. Thank you Casa Blanca staff next trip I be sure to return I’m a very happy customer and sure will recommend to friends and family! Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
10/16/2019Personal excelente. Muy amables Superan las expectativas. El personal es muy amable Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/01/2021
The essence of what a boutique hotel should be. You won't regret it. Most rooms don't have... read moreThe essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less
1/03/2015
What a Beautiful Place Stayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun... read moreStayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun and made our stay so enjoyable!!! The restaurant on the main floor was so so good and the service was excellent. The roof top terrace was great to go out on and enjoy the evening air and to was the city go by!!! If you love Old San Juan you will LOVE Casablanca Hotel. Another must stay in this beautiful city. read less
3/15/2019
Beautiful Hotel, Great Location, Friendly Staff Loved this hotel. The decor of the hotel was beautiful, the bar was great, rooftop tubs were magical. My only... read moreLoved this hotel. The decor of the hotel was beautiful, the bar was great, rooftop tubs were magical. My only complaint was that they were not doing daily housekeeping because of covid. We only stayed 4 nights so it wasn't a big deal but any longer I think I would've requested a clean. Front desk staff was friendly and attentative. The location was perfect, walking distance to anything you need. We will be looking to book here again if we decide to come back to PR. All around great stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
3/24/2021Great thematic hotel. Close to waterfront and many restaurants Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3/09/2020
Very nice stay close to everything We really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for... read moreWe really enjoyed our stay here. The front desk staff were very friendly. They held our luggage for several hours prior to check-in. The room were a nice size, bed was comfortablel AC worked great, and bed was comfortable. Also enjoyed the rooftop area.The best part was the location. So nice to walk outside and be close to everything. read less
3/21/2019Eclectic, clean hotel with perfect location in Old San Juan. We had a lovely, quaint room with a balcony, perfect... read moreEclectic, clean hotel with perfect location in Old San Juan. We had a lovely, quaint room with a balcony, perfect for enjoying the street below. Staff was cheerful and accommodating. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
5/06/2021Great to be back at the Casablanca We fell in love with the Casablanca last year and had to return for another stay. The location in old... read moreWe fell in love with the Casablanca last year and had to return for another stay. The location in old town San Juan and the quaintness of the hotel are unmatched. Hints: Ask the friendly staff at the front desk for recommendations on food and drink. They’ve directed us to some of the best meals ever. They also now have a breakfast cafe right in the hotel. The food was amazing and reasonably priced, and the brew an incredible pot of Puerto Rican coffee! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
9/11/2019The staff is great, very friendly and helpful. Hotel is very well in old San Juan. Liked: Cleanliness, staff &... read moreThe staff is great, very friendly and helpful. Hotel is very well in old San Juan. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
12/25/2020outstanding front desk customer service Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7/22/2018Highly recommend room with balcony! Over looks cultural streets that you could stare at for hours, good noise instillation and... read moreHighly recommend room with balcony! Over looks cultural streets that you could stare at for hours, good noise instillation and a rooftop balcony perfect for watching the sunrise. Atm also very convenient. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
2/03/2021From the moment we walked in we felt welcome and at home. Loved the unique design and it was close... read moreFrom the moment we walked in we felt welcome and at home. Loved the unique design and it was close to Everything! Breakfast was great and I highly recommend the pizza rústica place across the street. Their steam iron is amazing! My only minor complaint is when house keeping cleaned the room they didn’t give me a new little bottle of shampoo. I have long hair and need a little bottle daily. I would stay there again!!! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
9/16/2019
Wonderful hotel! We absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The... read moreWe absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The rooms were really clean and nicely laid out. Loved the location. The hot tubs on the rooftop are amazing. If you are looking to stay in old San Juan, this is the place! read less
8/04/2021
Quality Service The hotel staff and the room we’re exceptional. We were able to check in early without an issue. ... read moreThe hotel staff and the room we’re exceptional. We were able to check in early without an issue. Our room had a balcony which added to the romantic ambience. Parking is a little inconvenient as it’s a short little walk, but hotel guests get a discount and it’s a safe and secure place to park. There is limited street parking. read less
7/20/2019Perfect location, everything walking distance, bars, restaurants, stores, ATM, drugstores, el Morro, etc. Nice staff at Hotel, very friendly! The... read morePerfect location, everything walking distance, bars, restaurants, stores, ATM, drugstores, el Morro, etc. Nice staff at Hotel, very friendly! The only thing I suggest, put a long mirror in every room, and at least 2 bottles of water per room. I would stay again!👍 Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
3/29/2021Classy and clean Great place to stay with a very friendly staff. Excellent location in old San Juan centered in everything. Liked: Cleanliness,... read moreGreat place to stay with a very friendly staff. Excellent location in old San Juan centered in everything. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
6/17/2018
Charming, great location! Adorable hotel. Great staff. Perfect location for walking. Would definitely book again. This is a unique, boutique hotel with tons... read moreAdorable hotel. Great staff. Perfect location for walking. Would definitely book again. This is a unique, boutique hotel with tons of charm. If you’re looking for an authentic place to stay this is it. If you’re looking for a standard chain hotel look and feel, this is not it. read less
7/25/2021Bed was very very comfortable bathroom was smaller than I expected. I had breakfast which I really didn’t care for... read moreBed was very very comfortable bathroom was smaller than I expected. I had breakfast which I really didn’t care for and which you have to pay for separately because the restaurant is separate from the hotel even though it’s in the lobby. The people who work there are very kind and attentive.Overall I loved where it was located in old San Juan so I would definitely stay there again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
11/05/2019I loved the artsy concept and the staff were super nice! I only stayed for a few hours, but totally... read moreI loved the artsy concept and the staff were super nice! I only stayed for a few hours, but totally loved the experience. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
5/23/2020Loved the old world charm! We couldn’t have been happier with our stay!!! The staff was kind, funny, helpful and were great about making sure... read moreWe couldn’t have been happier with our stay!!! The staff was kind, funny, helpful and were great about making sure we got our lost luggage! The room was perfectly quirky and they made it comfortable for all 3 of us. Just forgot a blanket for the rollaway bed. Plenty of towels, shower was awesome and the rooftop baths are a must do item! The hotel is in the heart of Old San Juan and it was awesome to be able to walk to dinner and then the square. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
8/19/2019
Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less
7/26/2014Ni e location and friendly staff Recently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff... read moreRecently stayed at the hotel as a one night stay after a ruise. We arrived very early and the staff held our luggage all day while we went off to site see which was a huge life saver. The hotel itself was very centrally located to everything we wanted to do/see. The staff also gave great recommendations for food and sites. The room itself was great and very charming. I would highly recommend staying as we would stay again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
4/17/2018The hotel is very unique, built in an old building with visible signs of the history. Don't expect a modern... read moreThe hotel is very unique, built in an old building with visible signs of the history. Don't expect a modern cookie-cutter hotel with rooms all the same and bland furnishings. Each room is different, the flooring changes throughout the hotel and there are unique and interesting touches everywhere. The air conditioning and wifi were good, the bathroom was clean and had good water pressure in the shower. This is a great property in the middle of old San Juan, I've stayed there twice and will definitely stay again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities read less
2/12/2019We love it there! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2/19/2019Great hotel - location and service +++ We had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's... read moreWe had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's in a great location in Old San Juan - close to many restaurants, clubs, sights. The rooms were very nicely decorated and comfortable. A couple were on the smaller size, but typical for the area. I was most impressed with their rapid reply to our email/contacts since we had two other hotels cancel our reservations due to the hurricane/FEMA situation. Their front desk staff was excellent and it was also nice to have them hold our luggage after check-out so that we could spend more time in the city before going to the cruise ship. I highly recommend CasaBlanca for their "personal touch" and quality service. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
1/15/2018Charming and kinda artsy hotel A n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon... read moreA n excellent location to use as a home base to see OSJ. I liked the area by Christobol Colon Square, which was minutes away. As well as that part of San Francisco St. Clean, nice and helpful staff. Appreciated their recommendations on what to see, and do as well as dinner ideas.. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort read less
7/03/2018