REVIEWS

Great location in heart of Old San Juan. Great character and charm. Staff very friendly and helpful. Good modern facility without loosing its historic character. Convenient or great restaurants and shops. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a Beautiful Place Stayed here two nights after our cruise to the Southern Carribean and Loved it!!! the room was so much fun and made our stay so enjoyable!!! The restaurant on the main floor was so so good and the service was excellent. The roof top terrace was great to go out on and enjoy the evening air and to was the city go by!!! If you love Old San Juan you will LOVE Casablanca Hotel. Another must stay in this beautiful city.

Wow....this hotel is BEAUTIFUL! I am so happy with it! The pictures really don't do it justice. You have to come and stay here to see for yourself. I honestly can't imagine staying anywhere else and plan on coming back next year.

My husband and I are stayed here for our honeymoon. He booked this really quick. Even though the pictures were amazing, I was hoping it looked just as good in person....and it does and then some!

The staff is extremely helpful and friendly! I like that they have continental breakfast. This is the perfect spot for a romantic getaway. I feel at peace here and I need that after planning my wedding for 2 years....it's the best place to come to and relax. It is also very close to restaurants, shops, and the beach.

The hotel is very unique, built in an old building with visible signs of the history. Don't expect a modern cookie-cutter hotel with rooms all the same and bland furnishings. Each room is different, the flooring changes throughout the hotel and there are unique and interesting touches everywhere. The air conditioning and wifi were good, the bathroom was clean and had good water pressure in the shower. This is a great property in the middle of old San Juan, I've stayed there twice and will definitely stay again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful very nicely and clean Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is beautiful and the location is amazing cus there’s a lot of places that you can go walking, definitely we will come back Liked: Cleanliness, staff & service, property conditions & facilities

Great location and friendly staff, definitely would stay again. Liked: Cleanliness, staff & service, property conditions & facilities

CasaBlanca had great service! We encountered 3 front desk staff members throughout our stay that were phenomenal! From greeting us upon arrival, grabbing our luggage, recommending what to do in Old San Juan to calling us a cab for our early flight (when Uber wasn't available). The premises and rooms were clean and very comfortable and we cannot wait to stay at CasaBlanca again! Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is excellent and in an excellent location. The room was spacious and well equipped. The only negative was the south section has no elevator. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relaxing Oasis in the Heart of Old San Juan Everyone at the front desk from check in to check out was fantastic. A lot of suggestions on where to go for great food, amazing beaches, and how to get around the island. The rooms are impeccably clean, comfortable, and the location can't be beat. While there is some construction happening at the hotel, it did not impact our stay, and the noise was minimal. I am happy to see they are expanding, and a new full service restaurant and bar is coming with the expansion. Would definitely recommend CasaBlanca to the single or couples travelers as it is a great oasis of relaxation away from the crowds of cruise families in Old San Juan. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s an old building but well kept. The workers are very accommodating to your needs. The best part is it is Centrally Located to everything. Restaurants, Bars, Cruise ports, 50cent Ferry to Barcardi Factory, and Historical Sites all within 5-10 minutes walking distance. I will definitely stay here again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Recommend Wholeheartedly It is always a joy when you walk into a hotel room and it exceeds your expectations. That was our experience at CasaBlanca. The room was immaculate, larger than expected, more furniture than expected and the canopy bed was beautiful. The location of the hotel is ideal for exploring the old part of San Juan as it is so centrally located. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! I’ve stayed here a lot and is the best hotel and the best staff that can you imagine. Great amenities, just in quick tip! Always have some Cava in the fridge 😉! Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little space for the end of our honeymoon! We stayed here on the last night of our honeymoon and absolutely loved it! Great location with plenty of fantastic restaurants and nightlife. Relatively close to the airport and not much traffic to return the rental car. As far as the hotel, Chase travel details listed a later checkout time than was accurate and the front desk staff was helpful and kind. The Housekeeping staff was very friendly and the rooms utilize the space extremely well. highly recommend staying here If you are in Old San Juan!

Wonderful hotel! We absolutely adored this hotel! So close to everything, everyone was exceptionally friendly and the hotel was so clean. The rooms were really clean and nicely laid out. Loved the location. The hot tubs on the rooftop are amazing. If you are looking to stay in old San Juan, this is the place!

Great location. Friendly helpful staff. The bed was so comfortable. Have stayed at Casablanca several times. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service Quaint hotel at a great location with fantastic customer service. Very unique room decoration. Great staff. Walking distance from all the attractions in the old city center. Definitely recommended to stay!

Fun decor, Wonderful staff! We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area.

The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage!

Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not get her name but she saved the day! More

This is the 1st hotel I always try to book whenever I visit Puerto Rico. The price is always reasonable, I like to location in OSJ near the garages . This property is consistent in their, cleanness, working AC, hot water and attentiveness. The staff is always helpful and sweet. I travel mostly by myself and I feel safe in the property. If you are seeking a strategic place in OSJ this is it. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly, and attentive staff! We will definitely book again, lovely room views! Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a charming and quirky hotel with friendly staff. The room we stayed in was huge and roomy with comfortable beds, and a large, clean bathroom. The roof top terrace is beautiful! And the bathtubs on the roof offered such a cool and unique experience. I will always seek to stay at this hotel for the roof top bath tubs alone lol. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So glad we chose the CasaBlanca hotel. Immediately we got hit with a beautiful front desk area and the staff was super friendly and accommodating. We booked it as a pre and post cruise hotel because the it was in the center of everything and walking distance to the port. Both rooms were unique and very comfortable. The rooftop was perfect to unwind after a long day of walking.The staff gave fantastic suggestions about what to do and where to eat. Overall, beautiful hotel with great staff. Will definitely stay there again.

The enchantment and the location of the hotel, at the heart of Old San Juan. Liked: Cleanliness, staff & service, property conditions & facilities

Loved this hotel! Perfect stay in old San Juan! Great location, comfy bed, such friendly and helpful staff! Cynthia at the front desk was very warm and welcoming when we arrived and took the time with us to give her suggestions of where to eat in old San Juan. She gave us suggestions of a variety of places she thought we would enjoy. Also gave us suggestions for beaches to visit and good tips for visiting the rainforest. We felt very grateful for her time and kindness.

Great hotel in a great location A nice hotel with large rooms in a super location of Old San Juan. Although the room had no exterior windows, it did not feel stuffy. Walking distance to restaurants, shops, Castillo San Cristobal. The internet connection was good. We enjoyed the very funky bar in the hotel and the view from the rooftop. Check in and out was easy. We would choose this hotel again!

We love it there! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I LOVED THIS HOTEL..... its quaint, clean, well appointed, perfect area and incredible staff. The rooms have a lovely old world charm but are not old, the decor is fun and interesting and the staff is warm and helpful even when you have left you mind (and ID) behind! Honestly if I work at it the only constructive criticism I can come up with is a lame request for better coffee service. I live in in PR and often spend random nights in San Juan, this is my new favorite over El Convento and the Condado hotels.

Great hotel - location and service +++ We had three rooms for an overnight stay prior to a cruise and we were very pleased with CasaBlanca. It's in a great location in Old San Juan - close to many restaurants, clubs, sights. The rooms were very nicely decorated and comfortable. A couple were on the smaller size, but typical for the area. I was most impressed with their rapid reply to our email/contacts since we had two other hotels cancel our reservations due to the hurricane/FEMA situation. Their front desk staff was excellent and it was also nice to have them hold our luggage after check-out so that we could spend more time in the city before going to the cruise ship. I highly recommend CasaBlanca for their "personal touch" and quality service. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. FREE wifi. Beautiful eclectic decor. Super friendly service. 24 hour concierge. Ice cold water waiting in the lobby every day. Gorgeous rooftop with 4 amazing stone tubs to soak in. (So unique and so refreshing!) The location couldn't be better! There's a little street noise because your in town, but nothing major and totally worth it to be right in the middle of the best of Old San Juan.

An absolutely amazing stay! Beautiful hotel, friendly staff that was eager to go above and beyond. Every suggestion the front desk made (food, nightlife, sites) was fantastic. It’s a great location in the center of everything. I can’t wait to book my next stay. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort