REVIEWS

Love the front desk associates, polite and friendly. Top roof scenary is beautiful very peaceful. The rooms are cute nice and comfy, location was perfect. Casa blanca is in the heart of san juan. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place, I’d recommend a room with a balcony. The rooftop lounge was stunning. Hotel is near everything in Old San Juan, everything is walking distance! Friendly staff! Great affordable prices! Definitely recommend! Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beautiful hotel... Great food and service. Atmosphere and staff were very inviting and fluent in English on top of Spanish. Cannot wait to move here!!

Great stay! I’ve stayed here a lot and is the best hotel and the best staff that can you imagine. Great amenities, just in quick tip! Always have some Cava in the fridge 😉! Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome Stay This place awesome. Had a 2 bedroom with a balcony and it so lovely. The only downside is that there fixing the elevator in there south building so I had to walk up 2 flights of stairs with a bad knee. But other then everything was lovely! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in heart of Old San Juan Room was small but comfy. Shower only, although roof had cooling tubs which I did not use. Roof had great views and never saw anyone else there. Beautiful lobby, sorry restaurant was closed. Staff very helpful with restaurant and transport requests. Very affordable and great location! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Villa Herencia made my feel like a princess. My boyfriend and I had the pleasure of staying three nights here on a recent visit to Old San Juan. We first stayed two nights at the beginning of our trip and decided to stay an extra night at the end of our trip because we loved it so much. There are 8 rooms, each with a mix of contemporary and antique decor, some with high ceilings, exposed wooden beams and old floor tiles. The front desk staff was helpful and the breakfast was excellent. Breakfast is served in the dinning room with a high ceiling and exposed wood beams on a 16+ person table. I loved the eclectic mix of zebra stripped chairs, contemporary paintings and the chandelier above. Breakfast included coffee, tea, juice, cereal, yogurt, fruit and three different types of delicious fresh baked bread. Old San Juan is easily navigated by foot but if you need to park a car there is a lot close by run by El Convento that offers a special rate for guests of Villa Herencia. Other perks to Villa Herencia included the roof deck with shade, a sweet smelling courtyard, an avocado tree, luxurious beds and hearty AC systems in each room..

The hotel is very unique, built in an old building with visible signs of the history. Don't expect a modern cookie-cutter hotel with rooms all the same and bland furnishings. Each room is different, the flooring changes throughout the hotel and there are unique and interesting touches everywhere. The air conditioning and wifi were good, the bathroom was clean and had good water pressure in the shower. This is a great property in the middle of old San Juan, I've stayed there twice and will definitely stay again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was amazing. The staffs were friendly, professional, attentive and helpful. I admire how strict they are about the wearing the mask and they had sanitizer stand inside their elevator and at the main Door. I like that they followed COVID rules I love that each room control their own AC. This 500 years old Hotel was amazing. Will visit again in December Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Right in the middle of Old San Juan, nice historic building. Liked: Cleanliness, staff & service, property conditions & facilities

After cruise stay We had 3 rooms, each was very different!! Beautiful hotel!! Close to bars and great restaurants. Will definitely come back!! Very knowledgable staff!! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again.

Highly recommend this little hotel in the heart of old San Juan The hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel, with beautiful views of the city from several spots. What's more is the staff were gracious! I injured my arm while in the city, they provided me with a bucket of ice and small plastic bags. Then after we checked out, we realized we had left something behind in the room. We called them from the airport. The item was found and they sent it to us (back to NY) and we received it the next week. I could not have been happier with their level of compassion and responsibility.

Cute, small boutique hotel in Old San Juan The hotel is nicely decorated and it offers all the main things you need for a pleasant stay. Conveniently located in the heart of Old San Juan and close enough to the main parking lot. This is our second stay at Casablanca Hotel and the highlight of our stay is always the staff, particularly MIGUEL is the coolest, hippest, friendliest and helpful, receptionist. Since my first call, he was able to address my concerns politely and effectively without losing the human touch. While at the hotel, he always offered great restaurant and bar recommendations and provided a great authentic and honest smile. "Keep up the good work, man" Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love The staff.. Super friendly n helpful.. Like them alot Liked: Cleanliness, property conditions & facilities, room comfort

Casa Blanca Quaimt beautiful well done with excellent staff and manager Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful the room was beautiful and clean and the staff soo nice and hospitable 😃and the hotel it’s beautiful 😍 and it’s close to everything 🌴in Viejo San Juan ☺️ Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel! One of the best hotels we have ever stayed in! The customer service is excellent, the feel and look of the hotel is awesome and we loved our stay! The bar upstairs was an added bonus, so different and neat! They were so friendly and accommodating and when we come back to visit, this is where we will book! Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & Outstanding Staff Stayed at CasaBlanca Hotel for two nights. The location could not of been better, in the center of Old San Juan, walking distance to great restaurants and sites. The hotel staff outstanding A+++. I certainly recommend CasaBlanca Hotel and look forward to staying there again. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel We had a superior suite for two adults and two teens. The kids had a separate room with two twin beds. Love the eclectic decor! Our room had a balcony overlooking Calle Fortaleza, and we enjoyed sitting on the balcony watching the street in the evening. Easy to walk area, lots of shops and restaurants. Loved Spiga for coffee and pastry in the morning! The A/C worked well and the cold water in the lobby was appreciated. Our flight arrived after midnight, and check in was easy and we were able to buy a couple of cold beers after our travel day! Uber to and from airport ~$15 each way. Definitely would return!

Great Choice Great location and beautiful hotel! Very close to cruise port. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location in Viejo San Juan Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Charming Lobby This boutique hotel was beyond cute! Loved the lobby, rooftop, and staff. The room was nice and clean. Only downfall was the sound level. The doors have a small crack so every morning I was woken up by children playing in a hotel room nearby. Other than than, the place was really nice.

My husband and I stayed here for two nights on our tour of PR and loved it. Miguel was extremely helpful, and it was a great location within OSJ. No elevator and small rooms - no matter - we packed light. Lots of character, rooms were clean and comfortable. Will definitely be returning.

An excellent stop in Old San Juan ! Arrival at the Casablanca Hotel we were greeted by Kyo and later by Miguel they were friendly, attentive and went out of their way to help not only our party but other guests as well.
Denny made sure that we were not thirsty with his refreshing guava mimosas and other drinks. Our day started with freshly brewed coffee and a selection of food items which were customized. Our daily visits to the bar and restaurant were very satisfactory ! Denny and his staff, Francisco, Alondra and Christian provided outstanding service and a relaxed atmosphere. When leaving on our cruise we were so happy to have chosen the Casablanca Hotel and would definitely come back to visit ! Thank you guys for a memorable stay ! More

Loved this hotel! Stayed for a week over summer and enjoyed the rooftop very much! Great spot and excellent service.

The hotel is very charming. Rooms are small (which wasn’t an issue) and nicely decorated. Perfect location. Front desk staff was very friendly and gave us great restaurant recommendations. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, Unique Hotel Capturing the Spirit of Old San Juan From the unique decor (reflecting the Moroccan influence Spanish architecture), the comfortable rooms, and the staff which is unusually helpful (especially for Puerto Rico) - this was a great find. The location is perfect, next to to best restaurants in Old San Juan, and the rooftop terrace and baths are one of a kind. Will definitely be back!

Beautiful rooms, close to so many things. Didn't stay long but enough to see beautiful spacious rooms. Nice roof area. It still had some construction going on but not that much. Step out the door and there are several restaurants and attractions nearby. Wish I was there longer. Most of the staff were charming and friendly. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but that's overcome with the service, elegance, and unique decor.